The Prime Buyer's Report

The definitive guide to local shopping; methodically researched, updated daily.

San Francisco Bay Area Edition

Prime Buyers Guide Telecommunication Vendors

How to Find Telecommunications Contractors in Fairfield and Vallejo

An integrated phone system in your business can save time and money. Solano County telecom contractors provide phone technology, networked office telephone systems and high-tech office communications, integrating landlines, cell phones, faxes and video conferencing.

The following research by The Prime Buyer's Report identifies the best telecom vendors in Solano County and issues related to buying phone systems.

Updated May 12, 2014

 The TOP 10 Telecommunication Vendors in Solano County CA

ACD Telecommunications
Send an email to this Company
(800) 988-6511
7087 Commerce Circle
Pleasanton, CA 94566

   Prime Buyer's Report TOP 10 Chamber of Commerce-Pleasanton Chamber of Commerce-Walnut Creek Chamber of Commerce-San Francisco Chamber of Commerce-Livermore Chamber of Commerce-Concord

Areas Served: Bay Area including Solano County
Services: Authorized and certified TDE dealer for business telephone systems, authorized ...
Key Brands: Panasonic Audio Systems

Zand-Tel Communications
(707) 745-5211
PO Box 297
Benicia, CA 94510

California Telephone
(707) 447-2377
150 S Orchard Avenue
Vacaville, CA 95688

Areas Served: Solano, Vallejo, Fairfield CA, Vacaville, Suisun City, Dixon CA, Benicia, Allendale

Solano Communications
(707) 428-0644
PO Box 2846
Fairfield, CA 94533

Evergreen Communcation Service
(707) 649-8002
PO Box 5665
Vallejo, CA 94591

Affordable Communications
(707) 429-4320
1601 Enterprise Drive 12
Fairfield, CA 94533

Areas Served: Benicia, Solano, Suisun City, Fairfield CA, Dixon CA, Vacaville, Rio Vista

Ultra Clear Communications
(707) 751-3800
312 Lori Dr
Benicia, CA 94510

Jemcom
(707) 249-8440
1018 Davis Street
Vacaville, CA 95687

Areas Served: Solano, Vallejo, Fairfield CA, Vacaville, Suisun City, Dixon CA, Liberty Farms, Benicia

How to Find Telecommunications Contractors in Fairfield and Vallejo 


There is no state license required for telecom vendors in Solano County and so no state standard for competency or reliability. Those who are also telecom installers that involve wiring, do have to be licensed by the state however, for your protection, such as with the C-7 license for low-voltage wiring such as is involved with telephone systems.

Even in such case however, there is no legal requirement that they have liability insurance to reimburse you in the event of any accidental damage caused to your property, and those not regulated by the state are not legally required to have worker's comp insurance. If an employee of theirs were injured on your property and the company doesn't have worker's comp, you can be held liable. 

This makes it all the more significant that all telecom vendors and/or installers bearing The Prime Buyer's Report—TOP 10 symbol have been evaluated by our research staff, and have had to pass all the requirements for Prime Buyer's Report—TOP 10 status such as survey phone calls to previous clients to verify high satisfaction, clean complaint record, verified worker's comp and liability insurance, only employees legal to work in the U.S., and more. 

Telecommunications Contractors in Solano County Perform Numerous Services
Local telecommunications contractors can outfit your home or business for all of your voice, data, and television cable needs. Telecommunication professionals are thoroughly trained in the science of various data flow systems. This means they are certified to design data systems from the ground up, install voice and data cabling, perform EF&I and voice work, install inside and outside plant cabling, set up digital phone systems, install network racks, and implement particular system features.

Depending on the size of your home or business network, they can install systems of appropriate speed and efficiency. A corporate Web development firm would probably require wide area networks (WAN) with high speed T1 lines connected by CAT 5 or CAT 5e twisted pair, HiCap fiber optic cabling. Such wiring ensures faster delivery for longer distances. If this profile sounds like yours, you will be pleased to find that there are some telecommunications companies in Solano County that specialize in larger high speed data networks. Such companies can also integrate several telephone features to expedite your business proceedings, such as ACD (automatic call distribution) to a call center or auto attendant, other remote phone aides, paging features, free internet calling, intercoms, voicemail, VoIP (Voice Over Internet Protocol), or teleconference service. Many companies even offer integrated IVR (interactive voice response) to improve the efficiency (and reduce customer frustration) of your high volume answering system. And if you relocate the business, most telecommunications contractors are happy to move your system with you.

There are local telecommunications providers that service smaller businesses as well. They can install a key system in your office phone network, and even provide international or domestic calling plans. Among the plans they offer there are those with unlimited local calls, unlimited long distance, unlimited local toll or toll free, and low per-minute plans. It might also be more efficient to screen or greet visitors with a door phone. Telecommunications experts can install this system to allow you to speak to visitors remotely by conveniently using your phone.

Telecom Companies For Mobile Applications Including GPS Tracking in Solano County
Telecommunication companies continue to provide more mobile applications in Solano County including mobile enterprise applications and some of these are known as Mobile Resource Management companies (MRM companies) in Solano County. Mobile applications are those that work with your cell phone or other mobile device to enhance your profitability. These can include mobile form software that allows your field employees to access your database remotely to input real-time information such as inventory changes, patient information or proof of delivery. Your employees access the mobile form software using their cell phone or other GPS-enabled mobile device such as a tablet.

Some telecom companies and MRM companies in Solano County provide GPS tracking systems and satellite GPS fleet tracking in Fairfield and Vallejo that allow businesses to track their drivers or other field employees in near real time with satellite GPS tracking device installation in each vehicle. GPS vehicle tracking products in Solano County can include both software and hardware such as fleet management software, some of which automatically tracks and calculates audit-proof trip records are that are compliant with state and federal tax regulation, saving time and money compared to manual tracking and compiling.   Such GPS fleet tracking in Solano County and mobile data collection software is often used by dispatch managers.

 

Telecom Cabling
Some telecommunications companies can set up simple LAN (Local Area Network) services or high speed wireless network connections such as broadband or DSL. They'll even take care of your modem jack wiring. Certain companies are available 24 hours a day for repairs and maintenance on your patch panels, telephone cabling, and data cabling. A few also regularly undertake cable maintenance contracts. And when it comes to total replacement, several local telecom companies offer used, refurbished phone systems. Several telecommunications contractors are RCDD and data & cable certified to competently approach all of your data and IP telephony needs.

 

Some Telecom Vendors in Solano County Are Better Than Others
The Prime Buyer's Report lists these telecom contractors in Solano County: ACD Telecommunications, Ultra Clear Communications, Zand-Tel Communications, Affordable Communications, Evergreen Communcation Service, California Telephone, Jemcom, Solano Communications. Other telecom installers in Fairfield and Vallejo CA that might still be in business include .

 

 

Dealing With Telephone System Contractors in Fairfield and Vallejo 

Step 1: Describe Work
When you make the initial calls, be ready to describe the services. If you aren't familiar with the technology, simply explain what it is you want from your network or phone system and the scale involved. If all you can articulate is the desired outcome, your telecommunications representative will likely be able to figure out the rest.

Step 2: Answer Questions & Take Notes
Particularly if communications technology is new to you, take notes on every detail you and your representatives discuss. As a potential telecommunications contractor runs down your options, pay attention to the various benefits and prices he quotes. Part of the interview process is your own education, and the more features you and your prospect discuss, the more likely you are to come to an informed, financially-sound decision.

Step 3: Ask Questions & Take Notes
After a contractor itemizes your options, ask about system limitations, benefits, and of course, cost. If a particular candidate seems like he can reasonably accommodate both your needs and your budget, ask some questions about his professional qualifications. Use the list below to guide you.

  • How long have you been in the telecommunications industry?
  • Do you have any special system certifications?
  • Have you worked with other Solano County clients with needs like mine?
  • How long should installation take?
  • Will my existing system be functional while you work?
  • Will you set up any outside services? (carrier services and plans, etc.)
  • Will you provide a written, itemized estimate?
  • How do you price your services?
  • Will my new system be covered by a warranty?
  • Will you provide a written contract?
  • Will you provide regular maintenance? If so, is there an additional cost?


Step 4: Making a Preliminary Decision

Based on what you've learned and your refined specifications, evaluate all of your candidate interviews and notes. The telecommunications contractor who meets your personal and technical qualifications is your best bet.

Step 5: Making the Final Decision
Once you've ensured proper industry certifications, it's time to hire your telecommunications contractor. Call and ask any final questions and then ask for your representative to provide a written and signed pricing, timing, quality, and warranty agreement.

 

 

Tips About Telecommunication Contractors in Solano County 

Learn About Telecommunications.
If you don't know what you're getting into, research is imperative. The telecom industry is vast and cryptic and you may be presented with choices that appear to be spoken in a foreign language. This preliminary research will make it easier for a potential contractor to work with you and prevent you from making any financial mistakes. Also, if you don't know the business at hand, you won't be able to discern the more skilled candidates.

Write a Description of the Job.
Once you have a basic idea of what you're talking about, write down everything you can articulate about your particular job. This will prevent confused and incomplete descriptions in your interviews and ensure that every candidate is on the same page.

Get Several Estimates.
Talk to several telecom contractors about the job you need. Get estimates from each to get an idea of price. But when you discuss the project with a candidate, cost is not the only factor to consider. Some telecom contractors have more experience, use better hardware, or offer better maintenance packages, and this information is often included in the initial estimate.

Get it in Writing.
For the sake of financial and legal foresight, document every transaction between you and your telecom professional. From the initial estimate to the final contract, make sure your representative thoroughly records a detailed description of the work, parts and labor pricing, timeframe for completion and maintenance agreement.

Do Your Homework Before You Sign an Agreement.
Before you hire a telecommunications contractor, be sure to check licensing, workers' compensation and liability insurances and any other relevant credentials.

Have Your Contractor Walk You Through the System.
Don't let your telecom provider leave without a thorough explanation of the new system, whether it's an integrated network or a simple LAN line. Technical support may be available later, but you shouldn't have to wait on the phone or schedule an appointment to learn the basics.

Know Your Rights.
When you're working with a telecommunications professional you are afforded some legal protection. To learn about the specific laws in Solano County, go to the California Department of Consumer Affairs.

 

 

Telecommunication Vendors in Solano County Supply Many Telephone System Brands 

Local telecommunications contractors are familiar with most of the standard system component brands. But be sure a prospective professional can service the particular make of your networking arrangement. Telecommunications experts in Solano County are known to service the following: PBX, Comdial, AT&T/Lucent, Panasonic, Avaya, Nortel, NEC, Vodavi, Mitel, Rockwell, PCS, Starplus, Triad, Plantronics, esi, Merlin, Spirit, Strata, Macrotel, Hirsch, Nitsuko, Executone, Partner, WIN, Fluke, Audiovox, Danger, Innostream, Kyocera, LG, Mitsubishi, Motorola, Nextel, Nokia, Pantech, Samsung, Sanyo, Sharp, Siemens, Sony Ericsson, Starplus, Nitsuko, Cisco, Toshiba, AT&T, Atlas, and Norstar.

 

 

Resources About Telephone Systems and Telecommunications in Solano County 

Regulatory Bodies & Trade Associations for Telecommunications in Solano County
BBB Better Business Bureau (http://www.bbb.com/)
CPUC California Public Utilities Commission (http://www.cpuc.ca.gov/)
CSLB Contractors State License Board (http://www.cslb.ca.gov/)
CTA California Communications Association (http://www.calcomwebsite.com/)
CTIA Cellular Telecommunications & Internet Association (http://www.ctia.org/)
DCA California Department of Consumer Affairs (www.dca.ca.gov)
FCC Federal Communications Commission (www.fcc.gov)
NARTE The National Association of Radio and Telecommunications Engineers (http://www.narte.org/)
NATOA National Association of Telecommunication Officers and Advisors (http://www.natoa.org/)
NCTA National Cable & Telecommunications Association (http://www.ncta.com/)
TCA Information Technology & Telecommunications Association (http://www.tca.org/)
TIA Telecommunications Industry Association (http://www.tiaonline.org/)
USTA United States Telecom Association (http://www.usta.org/)



Media Regarding Telecom in Solano County
Broadcasting & Cable
Internet Telephony Magazine
Land Mobile Magazine
Mobile Magazine
Mobile Enterprise Magazine
Telecommunications Magazine
The Voice Report
VoIP Magazine
Wireless Telecoms





The Prime Buyer's Report provides information for the TOP 10 Telecommunication in Solano County within the following zip codes:

95625, 95688, 94533, 94592, 94535, 94512, 95696, 95620, 94590, 94585, 94510, 95687, 94589, 94534, 94571 and 94591

 


Telecommunications Benicia CA

Ultra Clear Communications Benicia CA 94510-2637
Zand-Tel Communications Benicia CA 94510-0297


Telecommunications Dixon CA

On Line Communications Dixon CA 95620-9408

 

Telecommunications Fairfield CA

AT&T Fairfield CA 94533-6725
Information Access Technology Fairfield CA 94534-3473
Other Telephone Co Fairfield CA 94533-0838
Solano Communications Fairfield CA 94533-0284
Walker Communications Inc Fairfield CA 94533-4244
Xora Mobile Enterprise Applications Fairfield CA

 

Telecommunications Vacaville CA

B My Co Telecommunications Vacaville CA 95696-6021
California Telephone Vacaville CA 95688-3636
City Communications Vacaville CA 95687-5223
Procomm Wiring Solutions Vacaville CA 95687-4655
Vaca-Valley Telephone Vacaville CA 95687-3110

 

Telecommunications Vallejo CA

Evergreen Communication Service Vallejo CA 94591-0665
Sure Connections Vallejo CA 94591-0543
Switch Tech Vallejo CA 94591-7200
Tel Data Service Vallejo CA 94592-0222