The Prime Buyer's Report

The definitive guide to local shopping; methodically researched, updated daily.

San Francisco Bay Area Edition

Portola Valley Garage
Send an email to this Company
(650) 851-7442
4170 Alpine Rd
Portola Valley, CA 94028
State B.A.R. License #191344
   Prime Buyer's Report TOP 10 ASE (Automotive Service Excellence) ASC (Automotive Service Council) Gold Shield Smog Check Station BIMRS (An Independent Association of BMW Service Professionals) PCA (Porsche Club of America) BMW CCA (BMW Car Club of America)

Areas Served: Portola Valley CA, Redwood City CA, Foster City CA, Menlo Park CA, Loma Mar CA, ...
Services: routine maintenance, complete engine repairs, hybrid repair, check engine light ...
Key Brands: Dinan, Maremont, Flowmaster, Vortex, Ractive, CHerry Bomb, B&B, Tri-Flo, Borla, Eurolite

Portola Valley Garage Customer Reviews

"Tom is the best diagnostics guy I have met. Can handle almost all makes of cars from the family Ford to the family Ferrari (and does). I have sent many people to him who have failed to get help other places and he has helped them out. He has a strong team of mechanics (9) and each has a specialization and the training to back it up. From the first day I met him, he has always offered a 2 tier approach to fixing problems: when a $25 dollar part will fix the problem for a while, he'll tell you. And if I wanted to spend the $2,500 necessary to completely take care of the problem, I could. Tom has taken care of cars for my family for 16 years, always the best service and care. (Ford, BMW, Acura, Volvo, Audi, etc...) We trust him completely."



"These guys are great. They might seem a little pricey at first, but another $5-10/ hour is worth it to get it done quicker and correct. I have had these guys working on my past 4 cars, and they have done a great job. They always let me know where I can go with an aftermarket item, and where I really should go with the factory part. They will bend over backwards to find an option that works for me, even if it means calling a whole bunch of junkyards trying to find one custom piece for my car that was over $800 from the dealer. Great shop, and very nice. Tom makes you feel confident why you leave your car there, that it will come back good as new. I normally am afraid to leave my car with anyone, but not here."



"Amazing fast service, the guys who work there are excellent mechanics, they are also very honest and will give you good advice about your car."

—asyamanda


"I am a retired military maintenance test pilot, flight examiner, and Army Airborne Ranger (OORAH!) and I have been able to do most of my own auto repair for most of my life. Since I discovered the Portola Valley Garage, I have not had a repair done in 10 years that I thought I could have done better myself; call me particular, call me a perfectionist, my wife calls me a control freak! These guys are completely trustworthy, fair, and their work is the best. The Bay Area is extremely fortunate to have a shop of this quality. Tom Ramies, with his sidekick Tim :) are the only guys I trust to bring my car to."

—Nick Giampa


"Honest and friendly."

—vpbxvii


"Nice people and they do the work right the first time. They take the trouble to look up any recalls so that they can make the repair correctly. Fixed everything from alignment to a leaky steering problem. Work on diesel, American and foreign."

—Sam M.


"Fast, effective, trustworthy, honest, proactive and collaborative. From rebuilding the 4runner to tuning the Pantera, I always rest assured that the task is in good hands. Props to their approach that gets you what you need, even if it's less than what you thought. Portola Valley Garage is part of my family now, for sure."

—Scott C.

"PVG does not lure you in with a "cheap price" just to get you in the door, then hit you with a big estimate once your car is apart. Instead, they give you an up front honest estimate of what is really going to cost and explain it in detail. I have been always suckered in by a cheap posted price at most other shops only to leave with it almost triple of the original estimate!!! Tom explained that PVG has the factory diagnostic equipment that is needed to diagnose and repair my Range Rover properly. Finally my Range Rover Sport does not lose power anymore! Also the estimate for my front brake job was spot on & cheaper then the dealer!! I feel confidence in my car again. Thanks Tom & Tim!"

—Jim T.


"PVG is an amazing place: superb service, incredible diagnostic knowledge, and fair pricing. Having a car repair team that you can trust completely makes life a lot less complicated!"

—Electrum1


"Trustworthy, honest and very friendly. Highly recommended for all makes of cars."

—Mol


"From my 1950 Plymouth to our Chevrolet Suburban to our latest BMW, PVG does a great job maintaining our cars. Nice folk!"

—RossJaffe


"good work, fair prices. "

—mateo1234


"Excellent service, terrific attitude, they make you feel like family. Always willing to give you a ride and do your repairs quickly so you're not out of a vehicle for long."

—Tamara Turner


"This is an awesome garage! I completely trust them and know that what they tell me is the truth. They really know what they are doing. We've had a Porsche, 2 BMWs, Volvo and several Toyotas including a Prius that they have taken care of for over 22 years. They really rock!"

—Joann Loulan


"I have never seen an independent that could do everything the dealer could do! Tom and his crew are amazing! A++++++++++++++++++++ Five years now, and I have never been disappointed!"

—jneutron


"efficient, courteous and friendly service always"

—fperlroth


"We have brought our cars to Tom for over 10 years and have always been extremely satisfied with their work, price and as a bonus, just love their shuttle service!"

—Dierdre Mc

 


"This is the Nordstrom of garages. Tom and his crew are a pleasure to deal with. They bend over backwards for their customers with friendly, impeccable and timely service. We have taken our cars (Mercedes, Lexus and BMW) there for 15 years and it only gets better."

—drachleff


"They always fix what we ask them to and they give great, honest advice on how to avoid/prevent future problems. Plus, they are nice guys!"

—KMS


"Great People, Great work. My Range Rover only gets serviced at PV Garage."

—cwb


"I have been using PV Garage for over 12 years now and have never had a bad experience. I have brought my Mercedes & GMC vehicles primarily for routine services but have also found PV Garage very helpful and experienced for replacing engines, fixing broken axles, transmission repair, complex electrical issues, performance issues and even minor body repair. PV Garage is my first choice destination when AAA tows my cars for unplanned repairs. I can count on Tom and Tim to provide fast, reliable and fair affordable service. These guys are great to work with and very service oriented. If I ever have a problem with a burned out light or fuse I merely stop by the shop and they will go out of their way (typically at no cost) to take care of the problem on the spot. I love the neighborhood feel that PV Garage offers and the management is positively involved in the local community. An added bonus to using PV Garage is that they provide eScrip contributions which steer dollars to the schools & charities of your choice. I would highly recommend Portola Valley Garage for your automotive repair needs."

—BrokemyBenzAgain

 

 

 

Updated May 16, 2012