The Prime Buyer's Report

The definitive guide to local shopping; methodically researched, updated daily.

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Prime Buyers Guide   Auto Repair Shops

The Best Auto Repair Shops in Placer County CA Are the Ones Proven Safe To Hire



Auto repair shops in Placer County CA bearing The Prime Buyer's Report TOP 10 symbol are those car repair services that have exceeded the minimum California regulatory standard. They are the ones proven by our independent research to have passed the TOP 10 requirements for value and honesty, carry liability insurance as protection for you the customer, and for whom our staff has called previous customers to verify high satisfaction with them for auto repair in Placer County CA, including tune ups, diagnostics, routine scheduled maintenance, fleet service and more.

 

Updated December 18, 2016

 The TOP 10 Auto Repair Shops in Placer County CA

R&S Auto Repair
(916) 645-2293
3626 Cincinnati Ave # A
Rocklin, CA 95765

Areas Served: Auburn CA,Placer County CA,Granite Bay CA,Lincoln CA,Rocklin CA,Roseville CA,Colfax
Services: all auto repairs, foreign & domestic car repairs, engine repairs, scheduled maintenan

Five Star Auto Care
(530) 888-6328
12015 Dry Creek Rd
Auburn, CA 95602

Areas Served: Roseville California,Auburn CA,Placer County CA,Lincoln CA,Granite Bay CA,Rocklin CA,
Services: car repair shops, auto mechanics for all car repairs, tune-ups, engine repair

Bertini's German Motors
(916) 782-4151
600 Vernon St
Roseville, CA 95678

Areas Served: Rocklin CA,Placer County CA,Lincoln CA,Roseville CA,Granite Bay CA,Lincoln CA
Services: auto repair shop for car repair, engine repair, scheduled maintenance

Rocklin Automotive
(916) 781-4341
6800 Five Star Blvd
Rocklin, CA 95677

Areas Served: Roseville Calif,Placer County CA,Auburn CA,Lincoln CA,Rocklin CA,Granite Bay CA
Services: engine repair, fuel pumps, auto diagnostics, all other car repairs

Master Technicians Inc
(530) 889-9682
12209 Locksley Ln # 15
Auburn, CA 95602

Areas Served: North Auburn CA,Granite Bay CA,Lincoln CA,Rocklin CA,Roseville CA,Placer County CA
Services: car repairs incl. domestic cars, import cars, engine repair, fuel injection

Automotive Services-Roseville
(916) 783-7600
1080 Douglas Blvd
Roseville, CA 95678

Areas Served: Placer County CA,Roseville Calif,Auburn CA,Lincoln CA,Rocklin CA,Granite Bay CA
Services: all auto repairs incl. suspension, shocks, struts, fuel injection, engine repairs

George's Friendly Auto Service
(916) 645-6262
565 H St
Lincoln, CA 95648

Areas Served: Placer County CA,Roseville CA,Rocklin CA,Lincoln CA,Granite Bay CA,Auburn CA,Loomis
Services: auto mechanics for all car repairs incl. foreign cars, domestic cars

Roger's Automotive Repair
(530) 823-9469
12215 Locksley Ln # 5
Auburn, CA 95602

Areas Served: Placer County CA,Roseville CA,Rocklin CA,Lincoln CA,Granite Bay CA,Auburn CA,Loomis
Services: auto repairs including alignment, repair diagnostics, engine repair, tune-ups

The Best Auto Repair Shops in Placer County CA Are the Ones Proven Safe To Hire 


The state of California requires only that auto repair shops in Placer County CA register with the state BAR (Bureau of Automotive Repair) so there is no state standard for proficiency in car repair services.

Obviously, the state Bureau of Automotive Repair registration is no guarantee that any particular auto repair shop in Placer County CA is even competent, is doing business honestly, delivering value, or satisfying customers.

This makes it all the more significant that all auto repair shops in Placer County CA that bear The Prime Buyer's Report-TOP 10 symbol have been cleared by our research staff as passing all the requirements for Prime Buyer's Report-TOP 10 status such as survey phone calls to previous customers to verify high satisfaction, verified state BAR registration, good complaint record, verified liability insurance, best business practices, only employees legal to work in the U.S., and more.

 

 

Tips About Auto Repair Shops in Placer County CA 


SIGN AN AUTHORIZATION FORM PRIOR TO ANY DIAGNOSIS OR INSPECTION
Get a written authorization to sign which authorizes the auto repair shop to inspect and diagnose the problem, and which itemizes all costs for the diagnosis, any extra costs that you incur if you do not have them do the repairs, and in what state your car will be returned (assembled or disassembled). You do so because some car repair shops agree to what they say is a free diagnosis, but after the car has been taken apart, they tell you about an exorbitant charge to have your car put back together.

GET ESTIMATES IN WRITING, IN DETAIL, EVEN IF THEY ALREADY TOLD YOU VERBALLY
Get the estimate itemized in writing, even if they already told it to you verbally. The written estimate can prevent disputes later, and having it written in detail can remind you of something to ask, add, or remove that you might have overlooked. You are not troubling the shop by asking them to put it in writing. A professional repair shop will be used to doing so.


REVIEW THE WRITTEN ESTIMATE CAREFULLY

Verify the written estimate includes all charges, i.e. labor, towing, parts, storage, rental car, or any other charge.
 

GET ALL DETAILS ABOUT THE AUTO PARTS
If the work involves replacing parts, ensure the estimate states whether the parts are brand new or instead are used/refurbished, and if they are OEM (Original Equipment Manufacturer) or not. OEM parts are those made by the same company who supplies the parts to the auto maker and which your car was built with by the factory.  Non-OEM parts, referred to as aftermarket parts, are usually cheaper but will not last as long. That can be okay with you depending on your plans for the car but you deserve to make an informed decision and give your consent either way.


HAVE ONE POINT OF CONTACT WITH THE AUTO REPAIR SHOP

Don't let someone else like your boyfriend, child, or sibling also get involved with the shop during the process of getting the estimate. Dishonest auto repair shops will use that as an excuse later by claiming you owe for repairs the other person supposedly said okay to.


GET THE AUTHORIZATION FORM IN WRITING TO SIGN BEFORE ANY WORK BEGINS
Make sure the written authorization form itemizes all charges, states that the only charges are those outlined in the form, and includes the date by which the work will be completed and your car returned to you. Tell the car repair shop to put there in writing that you are to be given all old parts that were replaced, along with the box the new parts came in. This gives some assurance that the new parts you paid for really were installed. Some auto repair shops have been caught defrauding people by charging for parts that were never installed.


DON'T REFUSE TO PAY THE BILL, EVEN IF THERE'S A DISPUTE
It will only make things worse for you.  If there's a disagreement with the auto repair shop which you can't resolve, don't refuse to pay the bill. They have the legal right to keep your car until you pay, and can add daily storage charges that run to thousands of dollars. So pay but put in writing that you don't agree with the charges and are paying under protest. Then pursue a complaint with the California State Attorney General's office and/or a civil suit such as in small claims court. Don't pay with a check with the intent to cancel the check once you have your car back, because the shop can legally repossess your car as a result.

 

 

Questions to Ask Auto Repair Shops in Placer County CA  


If possible, speak with the senior mechanic or the owner. Ask these questions about their experience, abilities, and credentials. Write down the answers.

• How long has this car repair shop been in business under the same ownership?

• Is there a charge to inspect and diagnose the car repair issue?

• Will they give you names and numbers of past customers for you to call as references? (All car repair shops bearing the Prime Buyer's Report-TOP 10 symbol have already had their customer references called by our research staff so you don't have to.)

• Do they charge flat fees per type of repair, or based on the number of hours worked?

• Will they give you the repair estimate in writing?

• How often do they work on your exact car model and make?

• Do they own OE diagnostic scanners specific to your make and model? An OBDII scanner is a generic scanner that will not show all trouble codes for your specific car. A make/model specific scanner, called an OE scanner (Original Equipment), is specific to a certain make of car. It's more expensive for the shop to buy, so many do not have the specific scanner for your car.

• Will they prepare a written authorization that you are to sign before starting repairs? Written documentation is their assessment of what repairs are required. If it turns out the shop was mistaken in diagnosing the problem, you might be able to get a refund or get the additional repair done at no cost. A mere verbal recommendation on what they think you should do does not provide the same protection for you.  

• Have they had other instances of this make and model needing the exact service you're asking about?

• How long will it take to finish your car repairs?

• Will they be using OEM parts (original equipment manufacturer) or rather, lower quality aftermarket parts, or used car parts?  Those low quality options are cheaper, good repair shops will only use them after first explaining it to you as an option and letting you assess the risk versus the short term cost savings. The best auto repair shops use OEM parts. Cheap shops use low-quality substitute parts without telling you, which is how the shop appears to be cheaper than others but really isn't.

• Do they have a liability insurance policy that will reimburse you in the event of damage to your car while it's on their property or as a due to repair mistakes? (All auto shops bearing the Prime Buyer's Report-TOP 10 symbol have already had that insurance coverage verified by our research staff so you don't have to.)

• What kind of written guarantee do they give on their repair work?

• Will the repairs invalidate or affect your car manufacturer's warranty in any way?

• Will they honor your car warranty?

• What action would the car mechanic take personally if this was his car?

When you've decided on the best auto repair shop for your needs, make sure it's license is active with the State of California Bureau of Automotive Repair. (All auto repair shops bearing the Prime Buyer's Report-TOP 10 symbol have already had their state license verified by our research staff so you don't have to.)