The Prime Buyer's Report

The definitive guide to local shopping; methodically researched, updated daily.

San Francisco Bay Area Edition

Johnson & Daly Moving & Storage
Send an email to this Company
(415) 491-4444
110 Belvedere St
San Rafael, CA 94901
State PUC License #MTR0159465
   Prime Buyer's Report TOP 10  Diamond Certified  Better Business Bureau Mayflower Agent CMSA (California Moving & Storage Association) AMSA (American Moving & Storage Association) Pacific Sun - Best of Marin

Areas Served: Bay Area & San Mateo County incl. Redwood City CA, Burlingame CA, Foster City CA, ...
Services: residential movers, office movers, interstate movers, storage facilities

Johnson & Daly Moving & Storage Customer Reviews

"I can't say one bad thing about these guys. I kept seeing them at my old apartment moving other tenants and when it was my time to move I decided to give them a call. The relationship begun with a moving consultation by Sandy who came over to my apartment to see exactly what I needed to move and prepare an estimate. Very thorough and detailed and even gave me tips on things I can do to help bring down the final price.

Moving day came and my 2 movers showed up, Robert and Jorge. They were professional, friendly, fast and thorough. Once we got to my new place, unloading was really quick so they were in and out in no time. You tell them were to put stuff and they'll do it. Needless to say Johnson & Daly has really impressed me in all respects and I would definitely use them again for my next move."

—Alan W., Larkspur CA

 



"I've never experienced such a stress free move, not just once, but twice in my life time. It boggles my mind!!!! The crew, the general manager are incredible. They are professional; the foreman has such and eye for perfectly placing furniture, etc. I can't say enough about Johnson & Daly. There was nothing damaged and the crew really takes pride in their work and making sure the customer is extremely satisfied. You might pay a bit more; but it's all worth it. Whenever i move again; you better believe i will call on Johnson & Daly. I love these guys and you will too; I GUARANTEE IT-:)"

—Angelia H., Petaluma CA

 



"Best move experience ever! There are three potential pitfalls to hiring a professional mover: inaccurate pricing, damage, and theft. I have experienced all three in the past. Johnson and Daly exceeded my expectations across the board. FIrst, they came to my house and asked a lot of questions to ensure they did an accurate estimate. What I paid came in within the estimate (the first time I have ever had that experience). Second, they showed up on time and were incredibly fast and friendly. The supervisor, Steve, worked incredibly hard and was positive, upbeat, and a strong team leader. The packing crew, Robert and Bill, were the fastest I've seen and everything arrived in beautiful condition. The moving crew--Jose, Ren, Steven, Ismael, and Misael--were careful and resourceful, solving problems optimistically and being extremely careful not to dent or damage furniture or floors. All in all, this was a 5-star experience, and I would definitely recommend Johnson and Daly again."

—Eric S., San Francisco CA

 



"WOW! We are in the midst of a construction project and called them in a pinch to move an awkward, heavy, huge butcher block counter top from the street into our house since the delivery service was only curbside. Not only did they arrive within record time to resolve the crisis - they were professional, careful in protecting the piece and my home and incredibly nice. THANK YOU THANK YOU THANK YOU .. you were FABULOUS!"

—Wendy B., Corte Madera CA

 



"IMPRESSIVE AND PROFESSIONAL. I had to move with my job and called them to help me load the truck I rented, they came on time, and made sure my truck was packed securely for my drive. My landlord made it as hard as she possibly could, I reserved the elevators one month prior, but my landlord (of course picked the elevator farthest away from my home) and chose the only door that could not remain open.

Lo and behold, Johnson and Daly know how to keep a door opened for a move by using the tape they brought with them, they had their own dolly, and bin to load up my boxes. I live in a small studio, and I had everything packed, so it took just under and hour (even with having to use the elevator on the other side of the building). I highly recommend them to anyone needing help moving. Much more reliable than friends or family, and they know what they are doing."

—Lala D.


"Johnson & Daly handled our move within San Francisco. The owner came out in person to look at our stuff and to provide an estimate. The proposal was realistic and it set accurate expectations based on logistics, etc. The move itself went very smoothly and I actually enjoyed working with the crew. They were very upfront, professional, careful and fun! There has only been one ridiculously small incident: A drawer fell on new softwood flooring, leaving a barely noticeable mark. This is nothing considering the size and complexity of the move, and I am only mentioning it to provide a complete review.

I really appreciated the crew's flexibility. They happily held off on placing furniture at our new place until I was able to apply anti-scratch pads underneath every single item. They also allowed me to evaluate space constraints at our new place on the go and they took the items that did not fit into storage. I did not request any other quotes, so I cannot compare pricing. I have the feeling that Johnson & Daly may be in the upper bucket, but at the very least this speaks to their honesty and professionalism. In the end it came out 20% cheaper, because they were such a well-oiled machine. All in all we have been very, very happy and I would definitely consider Johnson & Daly again."

—Dirk A., San Francisco CA

 



"We highly recommend and trust Johnson and Daly, not just for moving, but for long term storage! They have moved us twice without a hitch (no pun intended) and also kept our overflow furniture in storage for a long time. A visit to the temperature controlled and secure storage warehouse showed that we are in the company of friends and neighbors. Many people trust Johnson and Daly to care for their things. And when we were ready to consolidate our stuff, they efficiently opened the containers and helped us move things around, delivering some to our home and the rest back to the storage neighborhood!"

—Peyton S., Tiburon CA

 



"Wow, have never been impressed with a moving company before. Randy and Palo did a tremendous job moving me from Danville over to Marin County. Lots of stairs, heavy file cabinets and all. Extremely polite and cleaned up everything. Even helped the elderly neighbor with his groceries around the truck."

—Thomas W., San Rafael CA

 



"Great! Good guys. Responsible. A great, careful, seamless and surprisingly affordable move (they came in at almost half of their estimate...thanks to the advice they gave about how to minimize our cost). Mario is top notch, a real person NOT just a sales-guy. The movers were great too - fun to hang out with on top of everything else. And, thanks for personally picking up my discarded boxes, Mario!! A real pleasure to see them magically disappear from my new front deck."

—Jennifer S., Mill Valley CA

 



"Do not pass go, go directly to these guys when you want to move. They moved my parents from California to Wisconsin and then myself just 2 miles away to my boyfriend's house. Both moves were perfect, fairly priced and fast. Nothing broken, torn, ripped or lost. And they put everything just where we wanted it until the job was done. Amazing. I wish all movers were all this good..."

—Angela K., San Rafael CA

 



"We moved from San Rafael to Seattle. We hired Johnson and Daly to handle the move from California, and they were an excellent choice. They seem to get a lot of positive reviews and I can see why. They sent over a crew of five of the nicest guys possible who took great care of our furniture and moved everything quickly, effeciently and carefully onto their trucks. They were professional and very courteous and we had a wonderful experience.

For comparison, I will share with you the experience we had on the other end in Seattle. Sadly, the local guys (not Johnson and Daly, but another major moving co) were not even close in terms of service. They started late in the morning, which meant they didn't finish until 10pm at night. They neglected to check whether their truck could fit down our street, which it could not b/c it was on an incline. This resulted in 2 hrs lost while they had to rent a local U-Haul and shuttle items off the truck. They dropped a heavy piece of furniture and caused extensive damage to it. Basically it was a comedy of errors and all of these things were avoidable.

So the lesson is: you get what you pay for. With Johnson and Daly, you will get great service and a great move. As with any move, make sure you do your homework and check out your new location. Also, I recommend you insure your expensive furniture for what its worth. If we ever move back to California, I will call J&D again. They were absolutely worth it."

—David Z.

 



"We just moved with them, and it was as good as it gets, very conscientious and polite movers. Reasonably priced. We later used them again, and they were so conscientious in every way. Just a great experience!"

—Richard T., San Francisco CA

 



"I recently hired two movers from Johnson & Daly to help me pack up my uhaul for a move from Novato to LA. I could not have been more pleased with the service. They were very friendly, quick, and efficient. My uhaul was packed so well that not one thing moved on my 400 mile drive to my new home. All my belongings were handled with care and the cost was better than other quotes I had received. I would highly recommend J&D for your next move!"

—Rosie S.

 



"I gave Johnson & Daly a really tough job- furniture down 44 stairs in West Marin and then by truck to Menlo Park to a second floor storage area. They handled it extremely well. Furthermore, their dispatcher had nailed the estimated amount of time and money it would take within 1%. Applause!"

—Matthew J., Menlo Park CA

 



"I can't say enough good things about this company. Mario is the manager and everything he said happened exactly the way he said it, except for the billing. It came in $4k LESS than he quoted, which actually, he predicted come to think of it. So, I guess he's batting 1000! I never worried about any of my things; in fact I left a large amount of cash in a drawer because I forgot and all of it was still there after the move. Every single person on the crew treated me like I was their personal boss. Anything I needed, they took care of it. Honesty, integrity, and diligence all the way."

—Jerry K., Richmond CA

 



"In the past 2 years, in my job, I have used Johnson & Daly for 5 (yes, count 'em) FIVE moves. They made each move nothing short of easy for me. They were flexible to our ever changing schedule, showed up on time and proceeded with the precision and professionalism that we only wish everyone had. They provided first-rate care for everything as they packed it up, or disassembled it preparing for the move. Their memory for items was flawless (as in "Hey, did anyone see that dish that had the flowers on it?").

Not only did they pack us up and move us 5 times, they also stored items for us -- again, they remembered better what we had in storage than what we remembered and when we asked them to bring a rug from storage that "kind of has a lot of red in it, with a blue design", they knew exactly what we were talking about. Never in my wildest imagination did I ever think I'd get to know my moving guys, but Mario has become like family, and each time we see the movers (particularly Steve, who managed the crew), it was like seeing old friends. I can't recommend J&D highly enough -- easy to work with, professional, knows their stuff, dependable and well-priced. Thanks, guys!"

—Julie W., San Pablo CA

 



"I was walking down the street in SF several months ago when I noticed movers working on someone's move. I was planning a move myself so I stopped to chat with the moving crew. They were friendly and informative so I called the number they gave me. I was on a tight deadline as I was leaving town the next day for a business trip. That afternoon, Mario Batz, the General Manager, came by and gave me a very fair estimate. A move was scheduled by email and phone from afar, Boxes (free) were dropped off prior to the moving day. On the designated day, a 3-person crew arrived punctually. It was a hard move. Down one flight and then up two with heavy, bulky furniture. Moving is always traumatic but this crew were calming and made it seem easy. They were wonderful and finished 2 hours in advance of what was promised. I can recommend Johnson & Daly without reservation. They are the best and we have made 3 household moves in the last 2 years."

—Tom A., San Francisco CA

 



"Mario Batz and his team were a joy to work with. The estimate was fair and accurate. We moved on one of the rainiest days of the year and the movers were extraordinarily careful on both ends of the move. The will be the only company we call the next time we have the need!"

—Linda R., Mill Valley CA

 



"I am an organizer and frequently help clients move. Whenever Johnson and Daly is involved, I know that there won't be any surprises. They have helped me orchestrate very complex moves and seem to have the best equipment and gear for protecting walls, floors, and fragile furnishings while doing a fast and efficient move. They've helped me make my clients very happy and meet my highest expectations."

—Victoria R., Mill Valley CA

 



"From start to end Johnson & Daly exceeded my expectations. They are professtional, timely and delivered a quality service without incident. I recommend this company for small and large moves, from a few miles to across country. They are as good as they come!!"

—Peg V., Petaluma CA

 



"Excellent experience on a local move - East Bay to Marin. I called with short notice wanting to move the day after Thanksgiving. My sales rep, Mike, asked a few questions, and gave me an estimate. He made an appointment and came to my house to verify the estimate. It was revised slightly, based on his visit. We had 3 men come to the house and move us the day after Thanksgiving. They worked extremely hard ALL day long, and got us all taken care of. I would definitely use these guys again."

—Kris B., Novato CA

 



"Johnson & Daly moved me from Sonoma to Novato and did an outstanding job. Not only was nothing damaged the cost was less than estimated. The men on my crew were helpful and cheerful they worked so hard! Something else I really appreciated, they are trying to be green by recycling moving boxes. I was able to pick up used boxes for free! That was a huge money & tree saver."

—Sandy S., Novato CA

 



"Perfect! Moved our house and the Johnson & Daly team exceeded our expectations -- prompt, professional, competent, able to handle our move and get everything from "here to there". Highly recommended!!!"

—Joe S., San Francisco CA










The following are verbatim responses given during research phone calls to randomly selected customers asked what they liked best:


"They were on time, polite, and very organized." - Jonathan H.

"They were very careful with my house and belongings. They were very pleasant." - Chrisline P.

"Mario" -Andrea H.

"Their charm" -Barbara S.

"Everyone, from Mario to the guys who did the move, were great." -Beth E.

"The guys are just really easy to work with. They are punctual, they call when they are coming, and they give you a good time frame." -Chuck H.

"They are perfect and excellent." -David P.

"Their friendly, helpful attitude" -Debbie C.

"They did everything they said they would do. They gave me a good estimate and they got the job done on time." -Joe B.

"They're super organized and they do what they say they're going to do." -Joan R.

"They worked very quickly. It just went very smoothly." -John R.

"I would give them the highest marks on everything." -Linda H.

"They are careful." -Lisa R.

"They were very courteous." -Melinda W.

"We liked their professionalism and the careful, competent way they handled our furniture." -Mike N.

"They were just really organized, quick, and helpful. The guys that moved the stuff were really nice. The price was reasonable. They did a great job. They were recommended by Bellam Storage." -Nancy H.

"They do well in an age where a lot of movers are not able to. They really took good care of our art collection." -Robin R.

"The care with wrapping our furniture, being on time, and they were easy to communicate with." -Carolyn H.

"They were careful and they wrapped everything. We didn't have any dents or scratches." -Jeff D.

"The actual movers were the best. They were good guys." -Marty S.

"They made my life easy for a move. They packed and unpacked for us." -Amanda D.

"Attention to detail" -Barbara T.

"I liked everything about them." -Jon G.

"They are nice people. They really work with me." -Shannon S.

"The caliber of the personnel was fantastic. The packing was great and they were very professional." -Shirley P.

"The people who delivered the sofa were very careful and concerned about the safety of my sofa. They had a great attitude and were positive and pleasant. They were very careful and courteous." -Louise W.

"I was very satisfied with everything." -Justine B.

"I thought they provided a professional service, and they were friendly. They did a really good job with my stuff. I've had things moved before that got broken, but they took really good care of it. They were great." -Carol C.

"They were very kind and very nice. Everything that I've requested they have taken care of." -Phyllis C.

"I liked that they were efficient, reasonably priced, and they were personable. I especially liked the representative that came out." -Marilyn C.

"They took really good care of my stuff, and they were polite and punctual. He was really conscientious of time." -Sharon C.

"The overall service was excellent. The customer service was fantastic, they were good, organized, fast, and everyone was nice." -Kevin D.

"I have larger furniture and some antiques. I've used them six times over the past ten years. Each time, the furniture has been handled carefully. I've never had one problem with them. It's always wrapped, and they are very conservative workwise." -Brian E.

"The personal attention, we were very satisfied." -Connie G.

"They were quick." -Hilary G.

"They were on time, polite, and very organized." -Jonathan H.

"I thought they were very respectful of our property. They were also very helpful and courteous. They were careful not to damage the building we were moving into. They were very friendly but professional. They were really considerate and wonderful" -Tim H.

"They were polite, on time, and fast." -Donna H.

"They were friendly, considerate, pleasant, and nice. I didn't have to pack up anything. They moved everything for me." -Robert K.

"Reliable, professional, on time, and price" -Michael M.

"They were on time, efficient, and they got things done promptly." -Jerry M.

"I thought the guys who packed the stuff and moved us had brilliant attitudes. They didn't add to the strain of moving. This was our first time moving, but I was happy with our experience." -Larae Q.

"I liked the people there. Sandy and the owners were really on top of things and watched over everything. Besides the good service, it's a pleasure to deal with the people there." -Jeffrey R.

"The friendliness of the people who work for them, and they cooperated with me. They were on time, efficient, and the price was the best in town." -Marjorie S.

"They did it right." -Tom S.

"Everything was what you would expect them to do." -Paula S.

"They did what they said they were going to do, which is rare. I am a general contractor, and I use them for all my moves." -Chuck H.

"They were professional, showed up when they were supposed to show up, and they got the job done. We have used a lot of movers, but I thought they did a great job." -David M.

"They were very responsive, professional, friendly, courteous, and they presented themselves well. They are a quality company." -Rick K.

"Randy and the team were so fast, polite, and fun." -Mrs. T.

"I would say they came in with a fair price and exceeded my expectations of service." -Mr. F.

"The personal and very considerate service by the individual that I was in contact with, she went above and beyond and really cared about what she was doing." -Marsha R.

"They worked quickly, they were efficient, and they didn't drop items all over the county. They were delightful people and a pleasure to be around." -John C.

"They were efficient and did what they said they were going to do. They were on time. I've used other movers before, but the difference is night and day." -Mike D.

"I found them to be very professional, efficient, and handled things with care. I've used them several times." -Lynn I.

"Professionalism" -Mr. M.

"They were attentive, polite, and got it done quickly and efficiently." -Deborah M.

"Their initiative and attention to detail, because they cared for our very expensive furniture." -Hans F.

"It's a good local service." -Jack D.

"They were friendly, on time, and easy to deal with." -Kim L.

"They were efficient and extremely careful. They met and exceeded my expectations." -Maggie C.

"They were very nice, professional, and communicated really well. They were very accommodating. Nothing was broken or damaged." -Heidi H.

"They didn't break anything." -John K.

"They were on time, completed the move within the time period that they gave me, and they were extremely professional movers. I have stairs, but nothing was damaged. They were quick, careful, and always extremely courteous. They were everything I expected." -Carol H.

"They treated me and my clients well." -Linda G.

"Punctuality and how they handled the furniture" -Hudson A.

"They did everything that they said they would do, and they were on time. I've used them personally and professionally for my job, and they are always extremely organized. I've never had any damages to the furniture that they moved. The guys communicated w" -Laura I.

"How careful they were with the house and the furniture" -Jennifer K.

"Everybody was very friendly. I worked with Mario who was really great to work with. Everyone that came out was very professional." -Jim S.

"I really liked the gentleman that came out and gave me the quote. I liked the guys who did the moving job, they were terrific. It was really hot, but they were very good natured about everything." -Linda P.

"They were friendly and on time. The team of guys who came to move us were really kind and paid attention to detail, so nothing was broken." -Paul W.

"They worked their bottoms off, because they worked so hard. They were very accommodating and very careful with the house and my stuff." -Shelly W.

"I thought it was pretty painless. Everyone knew what they were doing, did their job, and everything went well. There were absolutely no problems." -Karen N.

"I liked the caring way in which they handled our personal effects and furniture. They obviously knew their trade and were very courteous and professional." -Maria L.

"I thought they were very polite, listened to my directions, and did a good job of packing and moving. They did a fine job." -Katherine H.

"Very professional" -Kim A.

"I thought they had very good management. The manager was very helpful. He knows his job." -Joe A.

"Their attention to the customer" -Mike F.

"They were very careful with my house and belongings. They were very pleasant." -Chrisline P.

"They've been working for me for twenty years. They go the extra mile, they're always cheerful, and they're dependable." -Kate S.

"They were on time, courteous, professional, and kept their appointments. I had to make a change midstream, but they just went with flow and handled it." -Mark L.

"The whole thing was cool. The guy who came out beforehand was super nice. The guys who came out to do the move were great. It was like having some friends help you. They were personable, reasonably priced, and they took a shorter amount of time in getting" -Jennifer S.

"They were efficient and friendly. They were excellent." -Kathy D.

"The quality of the service" -Vickie C.

"I had no problems with them. They were friendly and helpful." -Mr. M.

"The quality and brightness of the men, they were smart and clean. Their service was good." -Mrs. S.

"They were prompt, efficient, and very caring. It was a really great experience." -Sue H.

"The professional service and responsiveness, I've used them three or four times." -Steve M.

"They were very efficient, friendly, and on top of things." -Kristi L.

"The movers and the drivers were careful with my stuff. Everyone was very professional and smart." -Georgi P.

"They were friendly and efficient." -Elizabeth N.

"They were very careful with my belongings and with my new and old house. I had very fine wood work. Nothing was a problem and anything was possible. We had to have a separate garden move, and I have very special plants, but nothing was broken, not even a" -Chris P.

"We have been using them for twenty years. We've been using them since they started, and we'll continue to use them." -Diana M.

"They were really efficient, polite, fast, and did a great job. They took really good care my belongings. They were just fine." -Tina L.

"Their punctuality, professionalism, and flexibility. They have given me stellar service throughout the years." -Linadria P.

"They knew exactly what they were doing, and they were professional." -Melissa S.

"I know when I refer them to my clients, they will do a good job." -Judy L.

"They were very efficient, proficient, and they knew what they were doing. They were very professional." -Mary P.

"They are nice guys. They remembered me, because I've used them several times. They were sensitive to my needs." -Janice B.

"They very friendly and did what they said they were going to do." -Steven F.

"The reliability, they showed up on time for the jobs, and the scheduling was good." -John I.

"They showed up on time. I felt like my best interests were always in the forefront." -John O.

"They were on time and moved me promptly, so I was extremely happy." -Hal S.

"The flexibility, we weren't really prepared to move, although we thought we were, they were able to turn over a dime as it were." -Toki S.

"They always show up on time. The guys are clean, efficient, and fair." -Brenda R.

"They took a lot of care when they moved us. They were really attentive with making sure that nothing broke, and they got it done quickly." -Emily T.

"They gave me the best bid compared to other companies, and their crews were extremely hardworking. They never took time out, and they worked really hard." -Joel B.

"I thought everybody worked really hard and quickly, so they were respectful of time. We've used them for so long and so many moves." -Monique E.

"The movers were very friendly. They made it very easy." -Kniesche F.

"They showed up on time, and they got the job done." -Ida B.

"Competitive price and good service" -Bill R.

"They were polite, on time, neat, clean, and they were friendly. Everything about them was good." -Jim B.

"They were fast, and they took care of our stuff." -Heather C.

"Professionalism and personality" -Debra E.

"We were happy with the service." -Jeff L.

"They were friendly, punctual, caring, and a great bunch of guys." -Gary H.

"They were timely and very flexible, which was great. I called them at the last minute, but they said they would be there and they were." -Bianca K.

"They moved everything just fine." -Alex S.

"Reliability" -Scott C.

"Price and reliability" -Mike M.

"They packed all of my valuables and bigger items carefully." -Ryan B.

"I liked the fact that the storage was indoor, and the temperature was controlled. As far as the storage goes, they keep it dry, so the stuff doesn't deteriorate. The service was good." -Sam D.

"They were friendly and nice." -Betsy S.

"They had terrific personalities. I loved the movers and the managers. They were great to work with. They were quick, efficient, and on time. I got the feeling that they wanted to do a good job. I was really impressed with the management. They worked well" -Colleen C.

"They were really nice and treated everything with respect. They were very customer service oriented." -Kevin D.

Updated January 31, 2014