The Prime Buyer's Report

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San Francisco Bay Area Edition

Altech Building Services, Inc
Send an email to this Company
(707) 584-1997
740 4th Street Ste 209
Santa Rosa, CA 95404

   Prime Buyer's Report TOP 10  Better Business Bureau IMCA (Independent Maintenance Contractors Association)

Areas Served: North Bay including Marin County
Services: carpet cleaners, carpet steam cleaning, residential & commercial carpet cleaning

Altech Building Services, Inc Company Profile

Janitorial services have complete access to your facilities. Obviously, it's critical to find one you can trust. The Sonoma County firm of Altech Building Services in Rohnert Park CA has been trusted by businesses throughout Sonoma and Marin County since 1987 for janitorial and building maintenance services.

Owner Mariela Villegas explained to us that their reputation as the company that can be trusted comes down to their dependable staff of permanent employees, experience with all kinds of facilities, and praise from previous clients.

Altech Building Services in Sonoma County: Trusted Experience

Experience does matter and the lack of it causes damage to your facilities. Mariela Villegas explains, "Cleaning chemicals and equipment need to be used correctly, or they can ruin fixtures and flooring. Our company has a long history and a lot of experience so our clients can be confident we're taking care of their facilities properly." And Altech Building Services is experienced in the special needs of all kinds of facilities, including dental and medical offices, pharmaceutical companies, retail stores, health clubs and office buildings.

During a research phone call for this article, a client named Todd said, "We're a pharmaceutical research firm, so we ask Altech Building Services to do a lot for us from a maintenance standpoint. We also have different environments: offices, warehouses and research areas. They bend over backwards to accommodate our specific needs. They also do our carpet cleaning, strip and wax our floors, and do our windows. We get solicited all the time by other janitorial companies, but Altech Building Services does such a good job that we never need to consider anyone else."

Many janitorial services hire temporary or undocumented workers to try to keep prices low or to maximize their profits, and that high employee turnover puts clients at risk. Altech Building Services in Rohnert Park CA has professional cleaners as their employees. Mariela Villegas shares, "We refuse to hire undocumented workers. We only hire professionals and we pay them a decent wage and treat them well so in turn, they take pride in their work, and treat our clients well and with honesty."

Altech Building Services screens all employees thoroughly with in-depth reference and background checks, and are trained to high standards. Mariela shares, "An employee who has more than 20 years of experience at our company trains them for minimum of 6 months until they know exactly what we do and how we do it. Then, they are routinely supervised as part of a team, which ensures the work is done right."

And clients say they like how Altech Building Services keeps the same individuals on jobs as much as possible. This means clients get to know their cleaning crews and the staff learns their clients' expectations and preferences, so they're able to provide more consistent service. Altech Building Services also gives clients the benefit of requesting which team members work in their facilities.

Additional Services from Altech Building Services in Rohnert Park CA

In addition to office and commercial cleaning, Altech also provides additional services such as carpet cleaning, upholstery cleaning, window blind and window cleaning, pressure washing, apartment move-out cleaning and construction clean-up.

Mariela Villegas says, "Clients tell us that like that they can trust just one company to take care of all of their building needs, from day-to-day cleaning to special maintenance and cleaning projects, instead of hiring separate companies for the work. And they really appreciate that they get that from us, the company they already trust for their regular cleaning."

A client named Vicki backed this up when she told a researcher from The Prime Buyer's Report, "Altech Building Services goes over and above what I consider janitorial work. For instance, they removed an old refrigerator for us and recycled our old computer equipment. I can email Mariela whenever I need something extra and they take care of it the next time they're in. I like that they give me the ability to do that."

And a client named Kim told us, "We're a winery, so we need extra services sometimes and may only have a few days' notice. Altech jumps right on it and has someone down there that night to take care of what needs to be done."

Tailored Services from Altech Building Services

Some janitorial services force clients to sign long-term contracts they can't get out of. But Altech Building Services doesn't need to do this. Mariela says, "We don't make clients sign on for a long term contract because we're confident in our quality and value, and clients naturally stay with us they've tried us."

Altech Building Services gives clients flexibility in scheduling. They provide regularly-scheduled services, as well as call-in services for clients that only need Altech to come at certain times. Altech Building Services lets clients choose daytime or evening appointments so clients' operations aren't interrupted.

Mariela Villegas says, "All of our services are structured around our customers' wishes. We create a plan for every client and outline in detail every service they've asked us to perform. That includes what areas we are supposed to clean, special cleaning requests and what cleaning products the client wants us to use." This often includes green products, unscented cleaning solutions for sensitive clients and those with allergies, and extra sanitizing for daycare centers and schools.

Mariela Villegas grew up in Sonoma County and friends and family describe her as hardworking and reliable.  Mariela is dedicated to maintaining the good reputation Altech Building Maintenance has built over 25 years and so Altech guarantees satisfaction on all work and provides free estimates, even for one-time cleanings. She says, "Clients like us and trust us, and they absolutely have faith in us and our services, and that's a good feeling."





—Lauren Bongard Schwarz
Associate Editor
The Prime Buyer's Report