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Prime Buyers Guide Telecommunication Vendors

How to Find Telecommunications Contractors in Novato, Sausalito and San Rafael

An integrated phone system in your business can save time and money. Marin County telecom contractors provide phone technology, networked office telephone systems and high-tech office communications, integrating landlines, cell phones, faxes and video conferencing.

The following research by The Prime Buyer's Report identifies the best telecom vendors in Marin County and issues related to buying phone systems.

Updated March 10, 2013

Top 10 Telecommunication Vendors in Marin County

ACD Telecommunications
Send an email to this Company
(800) 988-6511
11746 Shadow Dr
Dublin, CA 94568

   Prime Buyer's Report TOP 10 Chamber of Commerce-Pleasanton Chamber of Commerce-Walnut Creek Chamber of Commerce-San Francisco Chamber of Commerce-Livermore Chamber of Commerce-Concord

Areas Served: Bay Area including Marin County
Services: Authorized and certified TDE dealer for business telephone systems, authorized ...
Key Brands: Panasonic, Nortel, Avaya, Allworx, Polycom, Plantronics

Avaya Inc
(415) 499-1308
899 Northgate Dr
San Rafael, CA 94903

IDT Telecom Data Inc
(415) 226-0020
62 Belvedere St
San Rafael, CA 94901

VoiceNet Systems Telecom
(415) 257-4600
1215 2nd St
San Rafael, CA 94901

Areas Served: Marin, Novato, Sausalito, Mill Valley, San Rafael, Tiburon, San Anselmo, Woodacre

Vorcomm Communications
(415) 482-7767
47 Dowitcher Way
San Rafael, CA 94901

Resource Telecom
(415) 499-7600
136 Professional Center Pkwy
San Rafael, CA 94903

How to Find Telecommunications Contractors in Novato, Sausalito and San Rafael 

Outdated telecommunication technology can strangle your efficiency and aggravate your customer base. You could be losing hours managing your calls and information with antiquated equipment. But a telecommunications contractor can give your business the shot in the arm it needs. As EF&I (Engineering, Furnishing and Installation) certified professionals, they can be trusted to upgrade your entire communication and data flow system, ultimately boosting your output and networking capabilities.

Read through the following articles to learn how to find these professionals and what to expect if and when you hire them.

Marin County Telecommunications Contractors Perform Numerous Services
Local telecommunications contractors can outfit your home or business for all of your voice, data, and television cable needs. Telecommunication professionals are thoroughly trained in the science of various data flow systems. This means they are certified to design data systems from the ground up, install voice and data cabling, perform EF&I and voice work, install inside and outside plant cabling, set up digital phone systems, install network racks, and implement particular system features.

Depending on the size of your home or business network, they can install systems of appropriate speed and efficiency. A corporate Web development firm would probably require wide area networks (WAN) with high speed T1 lines connected by CAT 5 or CAT 5e twisted pair, HiCap fiber optic cabling. Such wiring ensures faster delivery for longer distances. If this profile sounds like yours, you will be pleased to find that there are several telecommunications companies in Marin County that specialize in larger high speed data networks. Such companies can also integrate several telephone features to expedite your business proceedings, such as ACD (automatic call distribution) to a call center or auto attendant, other remote phone aides, paging features, free internet calling, intercoms, voicemail, VoIP (Voice Over Internet Protocol), or teleconference service. Many companies even offer integrated IVR (interactive voice response) to improve the efficiency (and reduce customer frustration) of your high volume answering system. And if you relocate the business, most telecommunications contractors are happy to move your system with you.

There are local telecommunications providers that service smaller businesses as well. They can install a key system in your office phone network, and even provide international or domestic calling plans. Among the plans they offer there are those with unlimited local calls, unlimited long distance, unlimited local toll or toll free, and low per-minute plans. It might also be more efficient to screen or greet visitors with a door phone. Telecommunications experts can install this system to allow you to speak to visitors remotely by conveniently using your phone.

Telecom Companies For Mobile Applications Including GPS Tracking in Marin County
Telecommunication companies continue to provide more mobile applications in Marin County including mobile enterprise applications and some of these are known as Mobile Resource Management companies (MRM companies) in Marin County. Mobile applications are those that work with your cell phone or other mobile device to enhance your profitability. These can include mobile form software that allows your field employees to access your database remotely to input real-time information such as inventory changes, patient information or proof of delivery. Your employees access the mobile form software using their cell phone or other GPS-enabled mobile device such as a tablet.

Some telecom companies and MRM companies in Marin County provide GPS tracking systems and satellite GPS fleet tracking in Novato, Sausalito and San Rafael that allow businesses to track their drivers or other field employees in near real time with satellite GPS tracking device installation in each vehicle. GPS vehicle tracking products in Marin County can include both software and hardware such as fleet management software, some of which automatically tracks and calculates audit-proof trip records are that are compliant with state and federal tax regulation, saving time and money compared to manual tracking and compiling.   Such GPS fleet tracking in Marin County and mobile data collection software is often used by dispatch managers.

 

Telecom Cabling
If you simply want to outfit your home with a smaller computer network, there are Marin County telecommunications companies that take care of that for you as well. They can set up simple LAN (Local Area Network) services or high speed wireless network connections such as broadband or DSL. They'll even take care of your computer and modem jack wiring. Most telecommunications companies don't just install a jumble of wires and leave you to navigate the mess. Certain companies will be available 24 hours a day for repairs and maintenance on your data network, patch panels, telephone cabling, and data cabling. A few also regularly undertake cable maintenance contracts. And when it comes to total replacement, several local telecom companies offer used, refurbished systems, saving a considerable amount of money. Several telecommunications contractors are RCDD and data & cable certified to competently approach all of your data and IP telephony needs.

 

There are Many Choices of Great Telecommunications Companies in Marin County
The Prime Buyer's Report has investigated the majority of local telecommunications specialists for you. Whatever IP telephony or data management help you may need, one of the outstanding professionals we've listed can help you.

The Prime Buyer's Report lists these telecommunications contractors in Marin County: ACD Telecommunications, IDT Telecom Data Inc, Vorcomm Communications, Resource Telecom, Avaya Inc, VoiceNet Systems Telecom, Telecom Networking Systems Inc, Inside Line Communications, Klein Tel Communications. Other telecommunications companies that might still serve Novato, Sausalito and San Rafael include .

Telecommunications Contractors in Marin County Have Different Qualifications
Although telecommunications professionals are prohibited from practicing without a state license, there are some installation certifications (for both the service and the product) that are optional. So check out these details where you can find them. Official channels are great ways to source industry information, but media geared toward the general public has its benefits as well. If you use other Web sites and magazines you can get an idea of public reputation. You may even be able to find material about local telecommunications businesses.

So conduct a wider search for better industry insight. For a list of useful Web sites and other media, read The Prime Buyer's Report article "Key Resources for Telecommunications in Marin County."

 

 

Dealing With Telephone System Contractors in Novato, Sausalito and San Rafael 

Step 1: Describe Work
When you make the initial calls, be ready to describe the services. If you aren't familiar with the technology, simply explain what it is you want from your network or phone system and the scale involved. If all you can articulate is the desired outcome, your telecommunications representative will likely be able to figure out the rest.

Step 2: Answer Questions & Take Notes
Particularly if communications technology is new to you, take notes on every detail you and your representatives discuss. As a potential telecommunications contractor runs down your options, pay attention to the various benefits and prices he quotes. Part of the interview process is your own education, and the more features you and your prospect discuss, the more likely you are to come to an informed, financially-sound decision.

Step 3: Ask Questions & Take Notes
After a contractor itemizes your options, ask about system limitations, benefits, and of course, cost. If a particular candidate seems like he can reasonably accommodate both your needs and your budget, ask some questions about his professional qualifications. Use the list below to guide you.

  • How long have you been in the telecommunications industry?
  • Do you have any special system certifications?
  • Have you worked with other Marin County clients with needs like mine?
  • How long should installation take?
  • Will my existing system be functional while you work?
  • Will you set up any outside services? (carrier services and plans, etc.)
  • Will you provide a written, itemized estimate?
  • How do you price your services?
  • Will my new system be covered by a warranty?
  • Will you provide a written contract?
  • Will you provide regular maintenance? If so, is there an additional cost?


Step 4: Making a Preliminary Decision

Based on what you've learned and your refined specifications, evaluate all of your candidate interviews and notes. The telecommunications contractor who meets your personal and technical qualifications is your best bet.

Step 5: Making the Final Decision
Once you've ensured proper industry certifications, it's time to hire your telecommunications contractor. Call and ask any final questions and then ask for your representative to provide a written and signed pricing, timing, quality, and warranty agreement.

 

 

Tips About Telecommunication Contractors in Marin County 

Learn About Telecommunications.
If you don't know what you're getting into, research is imperative. The telecom industry is vast and cryptic and you may be presented with choices that appear to be spoken in a foreign language. This preliminary research will make it easier for a potential contractor to work with you and prevent you from making any financial mistakes. Also, if you don't know the business at hand, you won't be able to discern the more skilled candidates.

Write a Description of the Job.
Once you have a basic idea of what you're talking about, write down everything you can articulate about your particular job. This will prevent confused and incomplete descriptions in your interviews and ensure that every candidate is on the same page.

Get Several Estimates.
Talk to several telecom contractors about the job you need. Get estimates from each to get an idea of price. But when you discuss the project with a candidate, cost is not the only factor to consider. Some telecom contractors have more experience, use better hardware, or offer better maintenance packages, and this information is often included in the initial estimate.

Get it in Writing.
For the sake of financial and legal foresight, document every transaction between you and your telecom professional. From the initial estimate to the final contract, make sure your representative thoroughly records a detailed description of the work, parts and labor pricing, timeframe for completion and maintenance agreement.

Do Your Homework Before You Sign an Agreement.
Before you hire a telecommunications contractor, be sure to check licensing, workers' compensation and liability insurances and any other relevant credentials.

Have Your Contractor Walk You Through the System.
Don't let your telecom provider leave without a thorough explanation of the new system, whether it's an integrated network or a simple LAN line. Technical support may be available later, but you shouldn't have to wait on the phone or schedule an appointment to learn the basics.

Know Your Rights.
When you're working with a telecommunications professional you are afforded some legal protection. To learn about the specific laws in Marin County, go to the California Department of Consumer Affairs.

 

 

Telecommunication Vendors in Marin County Supply Many Telephone System Brands 

Local telecommunications contractors are familiar with most of the standard system component brands. But be sure a prospective professional can service the particular make of your networking arrangement. Telecommunications experts in Marin County are known to service the following: PBX, Comdial, AT&T/Lucent, Panasonic, Avaya, Nortel, NEC, Vodavi, Mitel, Rockwell, PCS, Starplus, Triad, Plantronics, esi, Merlin, Spirit, Strata, Macrotel, Hirsch, Nitsuko, Executone, Partner, WIN, Fluke, Audiovox, Danger, Innostream, Kyocera, LG, Mitsubishi, Motorola, Nextel, Nokia, Pantech, Samsung, Sanyo, Sharp, Siemens, Sony Ericsson, Starplus, Nitsuko, Cisco, Toshiba, AT&T, Atlas, and Norstar.

 

 

Resources About Telephone Systems and Telecommunications in Marin County 

Regulatory Bodies & Trade Associations for Telecommunications in Marin County
BBB Better Business Bureau (http://www.bbb.com/)
CPUC California Public Utilities Commission (http://www.cpuc.ca.gov/)
CSLB Contractors State License Board (http://www.cslb.ca.gov/)
CTA California Communications Association (http://www.calcomwebsite.com/)
CTIA Cellular Telecommunications & Internet Association (http://www.ctia.org/)
DCA California Department of Consumer Affairs (www.dca.ca.gov)
FCC Federal Communications Commission (www.fcc.gov)
NARTE The National Association of Radio and Telecommunications Engineers (http://www.narte.org/)
NATOA National Association of Telecommunication Officers and Advisors (http://www.natoa.org/)
NCTA National Cable & Telecommunications Association (http://www.ncta.com/)
TCA Information Technology & Telecommunications Association (http://www.tca.org/)
TIA Telecommunications Industry Association (http://www.tiaonline.org/)
USTA United States Telecom Association (http://www.usta.org/)



Media Regarding Telecom in Marin County
Broadcasting & Cable
Internet Telephony Magazine
Land Mobile Magazine
Mobile Magazine
Mobile Enterprise Magazine
Telecommunications Magazine
The Voice Report
VoIP Magazine
Wireless Telecoms





The Prime Buyer's Report provides information for the TOP 10 Telecommunication in Marin County within the following zip codes:

94901, 94903, 94904, 94912, 94913, 94914, 94915, 94920, 94924, 94925, 94929, 94930, 94933, 94937, 94938, 94939, 94940, 94941, 94942, 94945, 94946, 94947, 94948, 94949, 94950, 94956, 94957, 94960, 94963, 94964, 94965, 94966, 94970, 94971, 94973, 94974, 94976, 94977, 94978 and 94979

 


Telecommunications Tiburon CA

Auburn Associates Belvedere Tibrn CA 94920-1073
Telecom Networking Systems Inc Tiburon CA 94920-1059


Telecommunications Fairfax CA

Inside Line Communications Fairfax CA 94930-2024


Telecommunications Larkspur CA

JD Communications Larkspur CA 94939-1104

 

Telecommunications Mill Valley CA

Klein Tel Communications Mill Valley CA 94942-2376


Telecommunications San Rafael CA

AT&T San Rafael CA 94901-4718
Avaya Inc San Rafael CA 94903-3636
IDT Telecom Data Inc San Rafael CA 94901-4817
Kingston Cole & Associates San Rafael CA 94901-2737
Resource Telecom San Rafael CA 94903-2746
Voice Net Systems Telecom San Rafael CA 94901-1826
Vorcomm Communications San Rafael CA 94901-8407
Xora Mobile Enterprise Applications San Rafael CA