|DC Tile and Stone|
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310 Olympic Ct
Petaluma, CA 94954
State Contractors License #934359
Areas Served: Bay Area & Sonoma County incl. Santa Rosa CA, Petaluma CA, Healdsburg CA, Sebastopol ...
Services: marble, granite, travertine
Key Brands: James Hardie Backerboard
DC Tile and Stone Company ProfileDoing tile right, so it looks good and doesn't crack, requires attention to detail and great care. And yet not all tile contractors show that care, often rushing through jobs or using less experienced installers as many consumers in Sonoma County can attest.
So it's significant that we found a tile contractor known for being careful with your job, and that's the Sonoma County firm of DC Tile and Stone in Petaluma CA.
DC Tile and Stone is run by owner Derek Kahn. They're a full-service tile company that offers design and installation of ceramic, porcelain and natural stone tiles throughout the North Bay. Their customers say that their careful proposals, preparation, installation and clean up, make for a great experience. And readers of The Prime Buyer's Report are getting free tile sealing on installs by calling them now.
Careful Estimates from DC Tile and Stone in Petaluma CA
A carefully-done job starts with a detailed, well thought out proposal and estimate. That's why DC Tile and Stone owner Derek Kahn is the one who initially meets with customers to look at their job and write a detailed bid. He says, "I listen to the homeowner and address any questions or concerns. Then I walk them through the entire process so they'll know what to expect. I want to be sure they are comfortable with our service and get an estimate for exactly the work they want."
Then Derek follows up each meeting with a phone call to make sure the homeowners understand the proposal and see if they have any questions or want changes to their work request. Derek shares, "Our clients know we're serious about doing the job right and getting them exactly what they expect when they see how we pay attention to their concerns before the work even starts."
Careful Preparation from DC Tile and Stone
Some tile contractors rush through the preparation work. This saves them time, but it leaves your home vulnerable to dust, debris and damage. Instead, the tile setters at DC Tile and Stone are trained to do careful preparation and take precautions to keep the customer's homes cleaner.
Derek explains, "Before we begin working, we plastic off the areas where we'll be working and put down drop cloths to protect the floors. If any dust escapes the work area, we clean it up right away. We want our customers' homes to be just as clean as they were before we arrived. We make it look like we were never there—except for the beautiful new tile."
DC Tile & Stone employees also take care to clean up the site each time they leave for the day, where other contractors don't seem to care about the condition in which they leave customer homes daily. DC Tile & Stone workers put away all tools, pick up the dropcloths, remove the runners that protect floors and move all construction materials off to the side.
Why does DC Tile & Stone clean up each night where so many others don't care enough to do so? Derek says, "We understand that our clients are still living in their house and we want to keep it as livable as possible during retiling. We want to keep our customers safe, so we keep the site clean and make it presentable."
DC Tile & Stone—Careful Tile Work by Carefully Chosen Employees
Derek Kahn is a Sonoma County native who was born and raised in Petaluma CA. He started working for a friend's tile company while he was still in school. "I found that tile setting was like second nature to me," he shares. "I started my own company so that I could provide customers with the best quality work and service."
Derek has 10 years of experience laying tile, and his tile setters are all highly skilled. Some of the tile setters on your job are licensed contractors themselves, further proof of their training and professionalism.
Customers of DC Tile and Stone rest easy knowing that all the workers on their project are carefully screened employees, not subcontractors. Derek Kahn says, "I know every person we send into customer homes and we're proud of the work they do and the service they provide. We're known for our polite, trustworthy employees who get along well with clients and treat them with respect."
This commitment to excellence reaps great rewards for customers and employees alike. Derek Kahn shares, "I love seeing how much customers appreciate our hard work when the job is done, and to look at the finished product. I see all of the small details that homeowners may never notice, and I know that it's not just a floor or a shower anymore. It's an amazing piece of artwork."
Guaranteed Customer Satisfaction from DC Tile and Stone
Customers of DC Tile & Stone are pleased to find that full payment isn't due until they're completely satisfied with the work.
And DC Tile & Stone doesn't gives a no-questions-asked two-year warranty on all of their work. Derek Kahn explains, "If something fails, we'll go back and replace it free of charge. We even encourage customers to call us back if they find a place on their stone flooring that is too high. We'll go back and polish down the high area corner that is sticking out. We'll do what it takes to make our customers 100% satisfied."
So in an industry where carefulness is key, DC Tile and Stone is known as the careful tile contractor that provides detailed bids, clean work areas, skilled installers and guaranteed customer satisfaction. And Prime Buyer's Report Readers who call DC Tile and Stone right now get free tile sealing with their installation, a $50 to $500 value depending on the size of the area.
The Prime Buyer's Report