The Prime Buyer's Report

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San Francisco Bay Area Edition

Johnson & Daly Moving & Storage
Send an email to this Company
(415) 491-4444
110 Belvedere St
San Rafael, CA 94901
State PUC License #MTR0159465
   Prime Buyer's Report TOP 10  Diamond Certified  Better Business Bureau Mayflower Agent CMSA (California Moving & Storage Association) AMSA (American Moving & Storage Association) Pacific Sun - Best of Marin

Areas Served: Bay Area & Sonoma County incl. Santa Rosa CA, Petaluma CA, Sebastopol CA, Healdsburg ...
Services: residential movers, office movers, interstate movers, storage facilities

Johnson & Daly Moving & Storage Company Profile

It can be hard to find dependable movers in Marin County, but clients of Johnson & Daly Moving & Storage in San Rafael CA attest they've found the moving company they can rely on.


So we asked company owner Tim Johnson what makes Johnson & Daly Moving & Storage the dependable choice for moving and storage in Marin County.


Dependable Experience from Johnson & Daly Moving & Storage in San Rafael CA

It turns out that nearly all homeowners want the same things from their moving company. "They're looking for a good move for a reasonable price from a company that is reliable and shows up on the day of the move," Tim Johnson explains. "And that is what our company has done for 30 years. We realize our customers' time and belongings are valuable, and so we give the best service that makes every move go like it should."

What makes Johnson & Daly Moving & Storage the dependable choice? "We have moved everything from single boxes to entire museums," Tim confirms. "That means we have the experience to do whatever our clients ask of us, and we've come up with products and equipment that other movers don't use that make our services even more reliable." That includes 22 different sizes of trucks and proprietary equipment that meets customers' exact needs.

Along with their local reputation as the trusted movers, Johnson & Daly Moving & Storage is also a carrier for Mayflower, the largest van line in the United States. So they can also move clients nationally and internationally.

So it's no surprise that local government offices, corporations including Pixar Studios, Chanel Inc., and Lucas Films and even celebrities like Sharon Stone and Boz Scaags choose local movers Johnson & Daly Moving for their reliable service.


Reliable, Not-To-Exceed Quotes from Johnson & Daly Moving & Storage


Other movers aren't so dependable, giving rough estimates that are mere guesses. Some even quote prices over the phone without even seeing the job first. But those companies often don't honor those estimates, raising their prices at the last minute when they actually see the scope of the move firsthand.

Tim Johnson of Johnson & Daly Moving & Storage has heard of this tactic, too. That's why his company does things differently. "For larger moves, we like to come over and see the location and the items to be moved so we can give our customers a guaranteed not-to-exceed price they can count on," he explains.

Customers of Johnson & Daly Moving & Storage who received research phone calls agreed they can depend on Johnson & Daly Moving and Storage. One, Mr. F., told a researcher, "They came in with a fair price and exceeded my expectations of service."


Trustworthy Moving Crews


When other moving companies hire untrained short-term employees or day laborers, they jeopardize your belongings. Some even hire ex-convicts or unscreened individuals that can endanger your home and family. But Johnson & Daly Moving & Storage has 40 highly-trained employees who have all passed rigorous background checks and have extensive training. "Our movers are different from those at other companies," vows Tim Johnson. "Our clients expect a professional crew, and that's what we give them every time. We only hire the best crews that work hard, show up on time, are honest and have nice personalities. Our movers are smart, and they really think about how they can make the move easier, safer and better for our clients."

That's why Johnson & Daly Moving & Storage is known as the dependable moving company in Marin County. And clients attest it's true. During research phone calls to randomly selected customers, one named Jonathan raved, "They were on time, polite, and very organized." Another customer named Christine agreed, "They were very careful with my house and belongings. They were very pleasant." And a client named Chuck told a researcher, "The guys are just really easy to work with. They are punctual, they call when they are coming, and they give you a good time frame."

 

And founding owner Tim Johnson is still involved in the daily operations at his company, even 30 years after he and a friend started the business. "I love being part of the team we've built," he shares. "Our guys are the hardest workers in the field, and it's a pleasure to be involved every day. It's fun for me to find the best ways to provide our services." And clients like that Tim takes an active role in his company. They describe him as honest and caring, and they're thrilled he's kept Johnson & Daly a reliable, community based moving and storage company.

Tim grew up in Ross CA and now lives in Marinwood with his wife and their teenage son and daughter. It's their local ties that keep Tim and his employees involved in the community. "We do a lot of community outreach here in the Bay Area and throughout the country," Tim confirms. In fact, Johnson & Daly Moving & Storage has hosted barbeques for local homeless families and donated their time and facilities for local food drives. They even filled and delivered truckloads of supplies to victims of Hurricane Katrina.


Fully-Insured Moving Services from Johnson & Daly Moving and Storage


Most good moving companies in Marin County offer insurance coverage, but did you know that many just give a blanket insurance policy that is nearly impossible to cash in on when it counts? That's not the case with Johnson and Daly Moving & Storage. "We fully insure everything our clients put a value on, so in the unlikely even that there is damage, they are covered," Tim explains.

In fact, in an industry where complaints and lawsuits are prevalent, Johnson & Daly Moving & Storage has never been to court and has never had complaints lodged against them with the state or consumer protection groups. "That's remarkable, especially considering that we're the largest moving company in Marin County," acknowledges Tim Johnson. "But we know it's because we provide dependable service and really take care of our clients and their belongings."

And clients agree that Johnson & Daly Moving and Storage is the reliable moving company that cares for their belongings. During a research phone call, a client named Jeff explained, "They were careful and they wrapped everything. We didn't have any dents or scratches." Another client named Carol raved, "I thought they provided a professional service. They did a really good job with my stuff. I've had things moved before that got broken, but they took really good care of it. They were great." Even customers with expensive pieces were thrilled with the service. One homeowner named Brian told a researcher, "I have larger furniture and some antiques. I've used them six times over the past ten years. Each time, the furniture has been handled carefully. I've never had one problem with them."


Storage Options Including On-Site Storage, Mobile Storage and Container Storage


Local clients who aren't planning a move have been thrilled to find that Johnson & Daly Moving & Storage offers on-site storage, mobile storage and container storage in Marin County for individuals and businesses. They have two facilities, one in San Rafael CA that houses their main offices and warehouse, and another in Richmond CA. That is a 150,000 square foot storage facility including indoor storage and mobile storage units.

During a research phone call, one client named Sam attested, "I liked the fact that the storage was indoors, and the temperature was controlled. As far as the storage goes, they keep it dry, so the stuff doesn't deteriorate."

So clients in Marin County and beyond confirm that Johnson & Daly Moving & Storage in San Rafael CA is the local moving company they can depend on for 30 years of experience, reliable estimates, safe employees and careful moving services. Perhaps a client named Mike said it best when he said of Johnson & Daly Moving & Storage, "They did what they said they said they were going to do. I've used other movers before, but the difference with Johnson & Daly Moving is night and day."

 

 






—Lauren Bongard Schwarz

Associate Editor
The Prime Buyer's Report