The Prime Buyer's Report

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Dallas Edition

Strategic Janitorial Solutions
Send an email to this Company
(972) 789-9400
14333 Proton Rd
Dallas, TX 75244

   Prime Buyer's Report TOP 10 ISSA (International Sanitary Supply Association) Chamber of Commerce-Frisco TX Chamber of Commerce-Oklahoma City

Areas Served: DFW Metroplex incl. Dallas TX, Irving TX,Garland TX,Mesquite TX,DeSoto TX,Mesquite ...
Services: janitorial services, commercial cleaning, office cleaning, green janitorial services
Key Brands: Buckeye Cleaning Products

Strategic Janitorial Solutions Company Profile


This is an industry plagued with high turnover that leads to lost time and money; turnover among services as unhappy clients cycle through one company after another that has overpromised to get the account and then doesn't live up to their promises, and turnover among staff at a given service meaning you keep losing the time spent explaining your particular needs to a new crew over and over and over.

That's why consumer reports to us are full of praise of Strategic Janitorial Solutions, a strictly regional company serving the entire DFW Metroplex, Houston and Oklahoma City with a proven record of living up to their promises in a way that has kept their customers with them for many years without needing to go elsewhere, with lower than average turnover among the crews who service you, and with the better resources and capabilities of a larger company compared to struggling mom-and-pop outfits, leading to cleaner spaces including larger warehouses, retailers, hospitality, government and medical offices, and Fortune 500 companies.

Consistency Means Cost-Efficiency From Strategic Janitorial Solutions

One reason for the high turnover among companies in this industry is that the client has been misled in order to get their business, with more service being promised than is possible for anyone to do based on the quoted price. Clients become dissatisfied with the promised results being missed, try another company with the same results and the cycle goes on and on every few years, resulting in a costly loss of time, loss of money, and a lot of needless frustration for you the client.

Unlike those services so desperate for your business they knowingly overpromise, Strategic Janitorial Solutions is known for a level of professionalism, organization, and honesty that has them detailing everything you want and need out of a service, tailoring their proposal to it, and then giving an honest price quote while still being price competitive. Strategic Janitorial Solutions president Tim Tays explains, "We're proud of how our honesty in pricing and our record of making good on our service promises has contributed to a record of clients staying with us for so long without needing to switch. We still have many of the same customers now that we had back in 1996."

Other companies who have intentionally overpromised to get your business then put that burden on their crews, often paying them a flat rate instead of hourly for an impossible amount of service. As a result, their employees quit regularly, meaning not only is the job not getting done but you're constantly having to break-in a new crew, making the same explanations over and over to new people. In contrast, those honest quotes from Strategic Janitorial Solutions means the job can actually get done and their employee turnover is low as a result, so you have consistency in the crews coming out to you. Tim Tays shares, "We know the turnover statistics for the industry and ours is extremely low."

This was reflected in consumer reports we received in our research, like one from a customer named Denise who told us, "Regarding Strategic Janitorial, I have used that company for many years. I wholeheartedly recommend them. The teams that he's provided have always been consistent. We've had the exact same staff."

Strategic Janitorial Solutions Known For Greater Abilities Than Tiny Outfits

Small, struggling outfits might provide some brief feel-good about your easily knowing just a couple of owner/employees but the problems quickly become apparent from their lack of resources and equipment. In contrast, Strategic Janitorial Solutions is a strictly regional company that provides a small-town feel level of service for the same comfort, but while actually being a larger company with the ability to service all types and sizes of property the right way, like with automated scrubber machines for warehouses, propane burnishers for retail, ride-on carpet machines for larger buildings, and more. President Tim Tays adds, "We're also large enough that our crews are trained on the full range of floor care, whether carpet or strip-and-finish type of work and floor refinishing. That's an art form these days that not everyone can do right and our clients appreciate that we have expertise in it."

The ability to cost-effectively and properly service larger spaces was reflected in reports we received like one from a consumer named Jeff who told us, "About Strategic, we've been using them at one of my larger warehouses, 630,000 square feet, and with office space. They do a great job. I have three locations here locally that I use them. They do a fantastic job and I highly recommend them."

And another consumer named Justin reported, "About Strategic Janitorial, they currently clean two of our largest locations which are schools and they also clean our district office. We've been very happy with their performance and ability of their team."


Dallas resident Tim Tays has been president of Strategic Janitorial Solutions since 2008 back when it was still known as Bonus Building Care as it had been since 1996. He's a husband of 26 years and a father to three children. A 30 year resident of Texas, he cites his love of the vibrant local economy, it's suitability to raising a family, and opportunities for young people starting out. He's a fan of car racing of all kinds, football (when his team is winning), and boating with Lake Texoma being a particular favorite spot. Friends say he is a man of his word known for integrity and honesty, while clients of Strategic Janitorial Solutions describe him as knowledgable, and looking out for their interests as if their company was his own.

 

That ethic of caring about the client and truly looking out for them is one that is promoted throughout the culture at Strategic Janitorial Solutions in Houston, Dallas and OKC, which contributes to their honesty in price quotes which allow them to live up to service promises unlike so many others that don't, their low turnover among both clients and employees, and their reputation for a level of responsiveness that has set them apart but while still remaining very competitive on price, like demonstrated in the report we received from the consumer named Denise who related to us, "Strategic has always been available with a day or two heads-up if I need a schedule change. If I need someone to come in early, if I have a special request like an emergency carpet cleaning or unexpected VIPs coming and we need top-down cleaning. They have been really good about spot-checking and if there's any concern I have about visitors planned they actually send extra crew out to help with that at no extra charge. We're in a warehouse. It's very hard to keep clean; the offices tend to be dusty. We have a lot of foot traffic. The team that we have has always been really wonderful to work with. Financially they are extremely reasonable, very fair in their pricing. And very thorough, trustworthy. I feel like they are boy scouts. I wholeheartedly recommend them."


 




 

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