Basement Technologies Inc Capability Reviews

"Inherited these guys from previous owners, but I've enjoyed working with their technicians for annual maintenance and occasional problems. We live in a flood zone and depend on the pumps every year to get rid of melting snow."

—Michelle M.

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"They were on time and professional."

—Melissa C.

 

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"Responded quickly and got the job done well and at a very fair price. They helped us manage what could have been a stressful experience with a calm ease and professionalism."

—Nancy A.

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"Work was great and he price was right."

—Patrick F.

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"Very quick to reply on my initial search, was able to accommodate my schedule and the appointment was on time. Technician was really nice."

—Joe F.

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"Personable, knowledgeable young men. Showed up on time They explained everything they were doing. Were respectful of my property. Left my vents and everything around them nice and clean. Top notch team! The office folks were great too. Easy scheduling of appointment and follow up call when finished. i would highly recommend!"

—Leslie B.

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"I called to get help for our basement pump unit on a Monday, and got a service call for Thursday. They were very efficient and showed up on time. Techs are always great, and they followed up with me by phone right after the appointment. The customer service people were very courteous and helpful too--overall a great experience. I would highly recommend this company."

—Renee V.

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"Always very professional and I always get a call from the office after the maintenance is complete asking if I have questions or concerns. My cellar has been dry now for six years and I could not be more pleased."

—Robert B.

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"I have been a customer for over 10 years and heartily recommend their products and services. Their workers are courteous, friendly, efficient and careful. Their system has eliminated a significant wetness problem that enabled us to finish our basement and utilize an additional 1400 square feet for living activities. Their yearly inspections are thorough and I am confident that when needed their equipment will not fail."

—Philip R.

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"Quick, professional work. Our experience is that equipment (pumps etc.) is first rate and that they are there when you need . The yearly inspection technicians have been efficient and take the time to explain everything in understandable terms."

—John R.

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"The system they installed has performed exceptionally well. We went from water in the basement to none at all. It has turned outto be one of the best investments I have made in my home. I would highly recommend them."

—Herbert D.

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"Very professional service - the technician quickly diagnosed a longer term solution for a pump issue we were having and was able to quickly install the replacement parts to keep the pump and its backup system operational - we were very confident in both the work and the guidance we received."

—Eric B.

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"Technicians were on time, professional, courteous and knowledgeable. Very neat and thorough. Explained each step of the service call and reviewed the system and alarm with me. Tested system 4 times and replaced area as they found it. Highly recommend."

—Alice M.

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"The test for mold was conducted with a filtered air sample and examined at a lab. Careful analysis took some time, but it was worth the results. There was no significant mold that required remediation. The professional was honest in not recommending unnecessary work. I am highly satisfied."

—Steve S.

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"The installers came on time, did a great job! We had a curtain drain installed against the foundation and they took care to not harm the plantings. And, they cleaned up very well before they left."

—Arleen C.

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"The technicians did a great job, cleaned up the work site when they finished and have maintained it for the last 5 years. I used to have water problems every spring but now my basement has been dry ever since the installation."

—Thomas D.

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