Leaking fixtures, slow-draining pipes and possible code violations demand attention. Wouldn't it be comforting to find a plumbing company who gives an unconditional guarantee on the repairs? That's what we found at Alameda County firm Albert Nahman Plumbing & Heating in Berkeley CA which serves the counties of Alameda, Contra Costa, Solano, Napa, Marin, and San Francisco for everything from plumbing repair and drain cleaning to sewer leak detection and repair, heating & air conditioning systems, trenchless sewer replacement, boiler installations and repair, tankless water heates, water filtration systems, water softening systems and more.
Service in the Spotlight with Albert Nahman Plumbing in Berkeley CA
A 100% satisfaction guarantee helps set Albert Nahman Plumbing & Heating in Berkeley CA apart from the competition. If for any reason his customers are unhappy with the recommended work, Albert Nahman stands behind his company and will redo the work or refund the cost of the job with no hassle.
Albert Nahman and his employees at Albert Nahman Plumbing & Heating in Alameda County make it their business to keep their customers happy-both during and after the installation process.
Technicians at Albert Nahman Plumbing and Heating are well-trained and enthusiastic service providers. Albert and his staff consistently keep abreast of the newest equipment and plumbing methods so their professional offerings stay fresh and relevant.
It's only right to expect a service company to clean up after themselves, but what if they took care to not make a mess in the first place? Along with his dedication to providing the best of materials and services, Albert Nahman has set a lofty goal of leaving every home cleaner than when his staff began the job. Technicians wear shoe covers when working in customer homes to protect the flooring, and meticulous cleanup after every job shows respect for every customer's space.
Harriet, a client, immediately noticed Albert Nahman Plumbing & Heating's approach to cleanliness. "They were very thoughtful and considerate," she said during a research phone call. "I liked the fact that they wore protective covering on their shoes when they came into the house."
All of Albert's technicians are bona fide employees of Albert Nahman Plumbing and Heating—not independent contractors or individuals from outside companies. He knows each of his employees and works with them to bring continuity to the services his business provides. "I personally did all of the repairs when I first started this business," Albert Nahman says. "Now it is my job to communicate to my technicians our mission in serving the customer."
The Real Bottom Line
Seeing the full picture is a big concern for most homeowners. A low bid does nothing to help the consumer when the final cost ends up being higher. Albert Nahman Plumbing & Heating sends a professional technician to each job site to review and precisely diagnose and price each repair. The customer knows the cost of the job before the work begins, so there are no surprises at the completion of the job.
While some customers mistakenly think only of the short-term dollar amount being quoted, preventing potential disasters is a wider-view approach to any home repair. Plumbing jobs gone awry can cause serious damage, and reoccurring problems or partial repairs only amplify the chance for a major mess and expense. Albert Nahman and his team take the time to educate their clients about potential problems, giving homeowners the tools to make well-informed decisions.
"He approached the job logically and carefully. He was very knowledgeable and straightforward," said Mary during a research call to randomly selected customers. "He didn't try to do work that didn't need to be done."
Keeping consumers on the cutting-edge of new technologies is an integral part of Albert Nahman Plumbing and Heating. One of the first plumbing companies in the Bay Area to offer to customers tankless water heaters, Albert Nahman embraced the resource-saving technology long before the nation-wide push toward green energy. Albert's business is still one of the few companies in Alameda County that repair all brands of tankless water heaters.
Albert Nahman in Alameda County: A Community Approach
For Albert Nahman and Albert Nahman Plumbing & Heating, simply doing business in Alameda County isn't enough. His deep roots in the Berkeley community led him to take a stand for a brighter future in 2008, when Albert Nahman Plumbing and Heating hosted two students from Berkeley High School's Herb Singer Green Scholars Program. For five weeks, technicians mentored the students and helped them experience the plumbing trade as a possible future career choice.
Positive feedback from customers, the business of repeat clients and neighbor-to-neighbor referrals have shown that Albert Nahman and his company have a unique place in the community and the service sector. Nahman's emphasis on customer service, truthful pricing and helping others has proven a successful road for Albert Nahman Plumbing & Heating. "It helps to have someone you trust," Albert says. "It is important to have someone explain in laymen's terms what the solution might be."