The Best Auto Body Shops in New Haven County CT Are the Ones Proven Safe To Hire
Auto body shops in New Haven County CT bearing The Prime Buyer's Report TOP 10 symbol are those collision repair services that have exceeded the minimum Connecticut regulatory standard. They are the ones proven by our independent research to have passed the TOP 10 requirements for value and honesty, carry liability insurance as protection for you the customer, and for whom our staff has called previous customer to verify high satisfaction with them for auto body repair in New Haven County CT, including dent removal, auto painting, frame straightening, and more.
Updated July 30, 2019
The Best Auto Body Shops in New Haven County CT Are the Ones Proven Safe To Hire
The state of Connecticut requries that auto body repair shops in New Haven County CT be licensed by the Connecticut Department of Motor Vehicles which regulates things like waste disposal, paperwork and posting customers' rights, but for which there is no exam or test of competency in collision repair, so there is no state standard for competency among auto body repair services.
So the state license for auto body repair services is no guarantee that any particular auto body shop in New Haven County CT is even competent, is doing business ethically, delivering value, or satisfying customers.
This makes it all the more significant that all services for auto body repair in New Haven County CT that bear The Prime Buyer's Report-TOP 10 symbol have been cleared by our research staff as passing all the requirements for Prime Buyer's Report-TOP 10 status such as survey phone calls to previous customers to verify high satisfaction, verified state license, good complaint record, verified liability insurance, best business practices, only employees legal to work in the U.S., and more.
If you've been in an accident and need information about good auto body repair shops in New Haven County CT, or if it's time for a new coat of automotive paint, the following information will help you find the best auto body shops in New Haven County CT for your needs and that provide the best value.
Check with Your Auto Insurance Company Before You Have Auto Body Repair Work Done.
Some might want to assess the damage before auto body repair is done. Some will have their adjustor inspect your car at the auto body repair shop, while some might ask you to bring your damaged car to a claim center.
Remember: your insurance company might recommend a specific collision repair center, but they cannot require you to have your auto body work done at specific auto body repair shops. You have the right to choose which auto body shop you go to and the insurance company must pay for it.
Some of the best auto body shops in New Haven County CT will save you time and money by negotiating with your auto insurance company on your behalf, including for auto body repair done to a higher standard than the insurance company would otherwise ask for.
Make Sure Collision Repair Shops in New Haven County CT Are the Best Qualified to Repair Your Type of Car.
Some auto body repair shops specialize in different makes and models or have expertise in certain types of auto body repair. If you own a less common make or model of car, it might take special equipment to repair the auto body damage. Body shops that are certified by a car manufacturer have special training and the right equipment to fix those cars. Example of manufacturer certifications for auto body shops include BMW, Mercedes, Infiti, Nissan, and others.
Get Estimates in Writing From Collision Repair Shops in New Haven County CT.
If you compare estimates among auto body shops in New Haven County CT, make sure estimates cover the same auto body repair. Keep in mind that cost isn't the only factor to consider. If an estimate from one auto body repair center seems cheap, their body repairs might be lower quality or the estimate might not cover all of the needed auto body work which they will sping on you later. Or they might be using cheap aftermarket knock-off parts that don't last as long or perform as well as the ones made by your car's manufacturer.
Are the Auto Body Repair Technicians Certified?
Look for auto collision centers in New Haven County CT that have I-CAR or ASE Certified Technicians. These auto body specialists have special training and have passed certification tests. Some auto body repair technicians are also certified PPG auto paint or DuPont auto paint specialists.
Ask The Auto Body Shops What Parts They Will Use.
Does the auto body shop use OEM (Original Equipment Manufacturer) replacement parts? OEM parts are those made by the same manufacturer who made the part the car came with. Discount auto parts and salvage replacement parts might be cheaper, but they probably won't perform as well or last as long as OEM parts and will cost you more in the long run. Make sure the exact kind and maker of the part the auto body repair shops use are listed on the written estimate.
Auto Body Painting in New Haven County CT
If you need a professional car paint job, it is a good idea to call ahead to the top auto collision repair shops in New Haven County CT as researched by the Prime Buyer's Report to be sure they have the specific car paint colors or auto restoration services you need.
Good auto body repair shops in New Haven County CT can also provide car paint services such as touch up paint and car scratch repainting. Good auto body painting shops in New Haven County know the good car paint tips and the best car paint colors to use to make your vehicle look new again. Find out the manufacturer of the paint they intend to use for your auto body painting. Some are much better than others. The best automotive paint shops use quality car paint brands known for durabilty and warranty repairs of auto painting.
Auto Collision Centers in New Haven County CT Do More Than Dent Repairs
Some auto body shops that repair late-model cars, trucks, SUVs, new hybrids and vans can also restore classic cars or re-body vintage cars. Services can include pulling dents and repairing or replacing body parts. Car scratch repairs and car paint services are performed by sanding, applying primer, and expert paint matching the factory coat.
Good auto body shops can usually work on unibody vehicles and ladder-frame vehicles, but there are exceptions. Repairing vehicles specially constructed with aluminum requires additional I-CAR certification. Some auto body shops offer extras like shuttle services, complimentary towing, insurance repairs, and courtesy cars.
Get Warranties and Guarantees From Auto Body Repair Shops in New Haven County CT.
Good auto body repair shops in New Haven County will guarantee parts and labor. Make sure you get any guarantees and warranties in writing so both you and the auto body shop have the same understanding.
Will the Auto Body Repair Shops in New Haven County CT Provide Courtesy Cars?
Some good auto body shops in New Haven County CT can arrange for you rental cars or courtesy cars. Find out ahead of time if you can count on a courtesy car or if it's up to you to rent a vehicle. Your insurance may cover the cost of rental cars.
Discuss Any Problems
If you feel unsatisfied with the auto body repair service, give the body shop a chance to make it right. Communication is important, so talk with the auto body shop owner or manager about any problems you might have experienced. Management at good auto body shops will listen to your concerns and work to fix the problem. They should be concerned about making you happy and keeping your business. Honest auto body shops in New Haven County CT will take responsibility for the quality of their auto body repair work.
Some Auto Body Shops in New Haven County CT Provide More Value Than Others
The Prime Buyer's Report lists these auto body repair shops in New Haven County CT: . Other auto body shops in New Haven County CT that might still be in business include: .
Questions To Ask Auto Body Repair Shops in New Haven County CT
Step 1: Describe Auto Body Damage and Desired Results to Auto Body Repair Shops in New Haven County CT
Explain what type of car accident you were involved in, providing as many details as possible. Also understand what you want the results to be. Do you want your car or truck body restored to "as new" condition, or upgraded with premium or performance parts? Does your car need a new coat of automotive paint, or will car scratch auto paint or touch up paint be enough? Be consistent in the way you present the information so all auto body shops in New Haven County CT will have an opportunity to bid the same job.
Step 2: Use This Information for a Q & A For Auto Body Repair in New Haven County CT
You can learn a lot by the questions you are asked before handing over the keys. Some auto body repair shops may want to hurry you in and out, but technicians at good auto body shops in New Haven County should have several basic questions, both about your accident and your vehicle.
Are the auto body technician's questions detailed? Is he asking the right questions? Does it seem as though the auto body shop just want to get you in and out? Questions from auto body technicians can signify whether the they have a genuine concern for your well being and an appreciation for your business. Select the most appropriate questions from the list below to enhance what you've already learned about each auto collision repair service in New Haven County. Take notes, not just on the answers to questions, but also how you feel about the employees and the auto body repair shops.
• How long have the auto body repair shops been in business in New Haven County?
• How many auto body / collision repairs have the collision centers completed?
Will they give you names and numbers of previous customers you can call as references? (All auto body shops in New Haven County CT bearing The Prime Buyer's Report TOP 10 symbol have already had customers called by our research staff verifying high customer satisfaction so you don't have to.)
• Do the auto body repair shops specialize in the type of auto body work you've described? If so, ask the auto body mechanics for some examples of similar auto body repairs they've completed.
• Will the auto body repair shop show you proof of garagekeeper's liability insurance to insure your car against damage while it's in their posession (All auto body shops in New Haven County CT bearing The Prime Buyer's Report TOP 10 symbol have already had proof of insurance verified by our research staff so you don't have to.)
• Will the collision centers provide written contracts for the collision repair work? For auto paint repair?
• Will the auto body repair centers provide written estimates for the auto body repair work and auto body repair paint work?
• How do the collision centers price auto body repair work? Do they charge by the hour or have a flat fee for auto body repairs?
• How do the collision centers in New Haven County CT price auto painting services? Do they charge by the hour or have a flat fee for auto repainting?
• What certifications do the auto body repair technicians hold?
• How long will it take the collision repair mechanics to repair your car's body damage?
• Can the auto body repair centers provide a courtesy car while your car is in the auto body repair shop or during the car paint repair?
• Are the collision centers authorized to repair your vehicle as far as your car insurance is concerned?
• Do the auto body repair shops require an independent appraiser before starting a collision repair job?
• Do the collision repair technicians use new or used parts when repairing a damaged car?
• Are the new parts OEM (original equipment manufacturer) parts?
• Do the auto collision repair technicians use custom car paint or high-quality car paints by PPG paints and DuPont paints for their car painting services?
• How do the auto body shops in New Haven County fix unibody or frame damage?
• What kind of warranty do the collision centers offer on collision repairs and car paint work and what do the warranties cover?
• What are the auto body repair centers' satisfaction policies regarding auto body repair work and auto body painting?
Once you've chosen the best auto body shop in New Haven County CT for your situation, make sure they are licensed by the Connecticut Department of Motor Vehicles since that is required by law. (All auto body shops in New Haven County CT bearing The Prime Buyer's Report TOP 10 symbol have already had their state license verified by our research staff so you don't have to.)
Glossary for Auto Body Repair in New Haven County CT
Common Auto Body Repair & Auto Body Painting Terms
Acrylic Enamel Car Paint - An early type of automotive paint. Enamel auto paints are not a popular modern auto paint choice, but acrylic enamel car paint is known as the better type of enamel car paint. Acrylic enamel auto paint can dull and lose it's shine but cannot be polished like acrylic lacquer paint for cars.
Alignment - Properly lining up the components of a car's body, often in reference to wheel alignment.
Alignment Shims - Metal or plastic spacers used in the alignment process. On rear-wheel drive vehicles, auto body shops can add or remove shims from stacks of shims on the front control arms. On front-wheel drive vehicles, partial shims or full contact shims can be positioned behind the rear axle spindle. Camber shims are sometimes used on 4x4 axle vehicles. Shims may be adjustable or can be indexed in various ways to provide minute alignment corrections by auto collision repair centers.
Custom Car Paint / Custom Auto Paint - Custom car paint includes nontraditional and new car paint colors such as candy paint jobs (auto paint repairs that are shiny and brightly colored), pearlized auto paints, fantasy paint jobs (car paint scenes) and car paint flames.
Enamel Auto Paint - A clear or colored varnish, treated oil, or other coating used in auto body painting that dries to a hard, gloss or semigloss finish. Enamel car paints dry to a hard, shiny finish.
Finish Coat - A finish coat of car paint is the last coat of auto paint layered on during auto restoration.
Frame Alignment - A process that correctly aligns a vehicle frame, especially important for auto collision repair. Frame alignment keeps tires from wearing unevenly and helps your car drive straighter.
Lacquer Enamel Auto Paint - The finishing coat, or top coat, of car paint. Lacquer enamel layers of auto paint sit on top of the undercoats and provide a shiny appearance to the auto body paint.
Mist Coat - A light coating of automotive paint or car paint that is sprayed lightly over the auto body. A mist coat can be applied in several layers during auto body painting for an even, custom car paint job.
Paintless Dent Repair / Paintless Dent Removal in New Haven County - Paintless dent repair services use less invasive techniques for minor dent repair and dent removal that allows for the dent repair without the need to repaint the area, perhaps at a cost savings. Some paintless dent repair shops in New Haven County are not full service auto body shop or collision repair centers. They may be approporiate only for minor dent repair and ding repairs.
Spoiler - An aerodynamic device to deflect airflow over vehicles. Spoilers are also installed below the front bumper to reduces drag by deflecting air away from the vehicle. Auto body shops can mount spoilers on the rear deck to provide downward force.
Undercoats / Undercoating - A rust repair and rust protection method used by auto body shops that involves spraying a coat of petroleum-based undercoat on the undercarriage of a vehicle. This is especially important in areas with wet driving conditions, winter driving conditions where salt may be used on the roads or on vehicles in geographical locations close to the ocean where sea salt may corrode the car's undercarriage.
Wet Sanding - Sanding the layers of auto paint using wet sanding paper so that the underlying layers of auto paint are smoother and adhere to the new automobile paint / touch up auto paint.
Resources About Auto Body Shops in New Haven County CT
Licensing & Industry Associations Regarding Auto Body Repair in New Haven County CT
AAA American Automobile Association www.aaa.com
AAAM Association for the Advancement of Automotive Medicine www.carcrash.org
AAIA Automotive Aftermarket Industry Association www.aftermarket.org
AASP Alliance of Automotive Service Providers www.autoserviceproviders.com
ABAC Auto Body Association of Connecticut www.abaconn.org
ABPA Auto Body Parts Association www.autobpa.com
AIAG Automotive Industry Action Group www.aiag.org
ARA Automotive Recyclers Association www.a-r-a.org
ASA Automotive Service Association www.asashop.org
ASC Automotive Service Council www.ascca.org
BBB Better Business Bureau www.bbb.com
Connecticut Department of Motor Vehicles www.ct.gov/dmv
IADA Independent Automotive Damage Appraisers www.iada.org
I-CAR Inter-Industry Conference on Auto Collision Repair www.i-car.com
MEMA Motor & Equipment Manufacturers Association www.mema.org
NATEF National Automotive Technicians Education Foundation www.natef.org
ASE National Institute for Automotive Service Excellence www.asecert.org
SAE Society of Automotive Engineers www.sae.org
SCRS Society of Collision Repair Specialists www.scrs.com
SEMA Specialty Equipment Market Association www.sema.org
NAPDRT National Alliance of Paintless Dent Repair Technicians www.napdrt.org
Media Related to Auto Body Repair in New Haven County CT
Autobody Repair News
Brake & Front End
Body Shop Business
Car and Driver
Popular Hot Rodding
Road & Track
Sport Compact Car
Turbo and High Tech Performance
The Prime Buyer's Report provides information for the TOP 10 Auto Body Repair in New Haven County CT within the following zip codes:
6511, 6716, 6517, 6473, 6702, 6510, 6712, 6516, 6472, 6532, 6492, 6710, 6515, 6471, 6525, 6488, 6708, 6514, 6770, 6524, 6483, 6706, 6513, 6762, 6519, 6478, 6705, 6512, 6720, 6518, 6477, 6704, 6450, 6401, 6443, 6437, 6418, 6461, 6410, 6460, 6405, 6451 and 6403
The Prime Buyer's Report provides information for the TOP 10 Collision Repair in New Haven County CT within the following cities:
Ansonia, Cheshire Village, Derby, East Haven, Heritage Village, Meriden, Naugatuck, New Haven, North Haven, Orange, Waterbury, West Haven, Woodmont, Beacon Falls, Bethany, Branford, Cheshire, Guilford, Hamden, Madison, Middlebury, Milford, North Branford, Oxford, Prospect, Seymour, Southbury, Wallingford, Wolcott and Woodbridge